Service Level 1 definition

Service Level 1 means a service delivery option consisting of water supply from communal water points located within 200 metres of each other.
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Service Level 1. An Error causing (i) “crashes” of the Licensed Software,
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Service Level 1 means a service delivery option consisting of communal water points located within 200 metres of each other, with a ventilated improved pit latrine or equivalent on-site dry sanitation system located on each site. No water and sewer connections are provided to each individual property, and no waterborne sewer system is available.
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Examples of Service Level 1 in a sentence

  • If an agreement for water supply services in respect of premises has been concluded and no connection pipe exists in respect of the premises, the owner must make application on the prescribed form and pay the prescribed fees for the installation of such a pipe, which fees shall not apply to consumers on Service Level 1 and Service Level 2.

  • For and in consideration of the above-mentioned services, the County agrees to pay the Service Agency from current revenues available in the following amounts: Service Level 1.

  • This baseline assumes that an incident with up to 500 personnel (Service Level 1) would generate roughly 69 cubic yards (9,522 pounds) of trash per day.

  • Contractor shall resolve Service Level 1 Errors within one (1) calendar day.

  • It should be noted that this Guidance does not deal with uncertainty caused by limitations imposed under the terms of engagement on the extent of investigations or information, though this topic is also relevant for these challenging times and may be dealt with in a future IVSC perspectives paper.

  • For Service Level 1 or Level 2 situations, Contractor’s Senior Vice President for Engineering shall contact Court at two (2) hour intervals until the situation is resolved.

  • For a Service Level 1 or Level 2 situation, the Contractor’s Engineering Manager shall notify the Court at four (4) hour intervals of the status of the situation until the situation is resolved or for the next twenty four (24) hours, whichever occurs first.

  • Contractor shall provide an initial response to all Errors reported by Court support personnel within one (1) clock hour for Service Level 1 or 2 Errors, and within four (4) working hours for Service Level 3 or 4 Errors, and Contractor and Court shall promptly agree in good faith what additional information and/or Error documentation will be required to permit Contractor to resolve such Errors.

  • This will include: • Pipeline Operator Query Systems; and/or• Portfolio Extract; and/or• Pipeline User Internal Systems; and/or Data Enquiry Service Level 1 Process Should the query originator fail to gain a satisfactory resolution or response to their query at D+15 they may escalate this to their supervisor/direct line manager.

  • These estimates, as summarized in Table 1 below, were based on revenue service commencing at Service Level 1 and moving to Service Level 2 in 2023.


More Definitions of Service Level 1

Service Level 1 means a service delivery option consisting of a ventilated improved pit latrine or equivalent dry sanitation system located on each. No water and sewer connections are provided to each individual property, and no waterborne sewer system is available.
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Service Level 1 currently provides (i) maximum throughput capacity for a Service Subscriber of 5 Mbps downstream (i.e., Internet to Device) and 384Kbps or 512Kbps upstream (i.e., Device to Internet), and (ii) maximum byte consumption by such Service Subscriber per month of no more than ____ Gb downstream and ____ Gb upstream.
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Service Level 1 has the meaning set forth in Section 1.4(a).
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Related to Service Level 1

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Credit is defined in Section 8.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Use Level means the license use meter or model (which may include operating system, hardware system, application or machine tier limitations, if applicable) by which Symantec measures, prices and licenses the right to use the Licensed Software, in effect at the time an order is placed for such Licensed Software, as indicated in this License Agreement and the applicable License Instrument.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Service Type means the customer class, partial customer class and/or group of customer classes, as set forth in a Transaction Confirmation.

  • Sound level meter means an instrument which includes a microphone, amplifier, RMS detector, integrator or time averager, output meter, and weighting networks used to measure sound pressure levels.

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Level 1 means a charging system that provides charging through a one-hundred- twenty volt AC plug with a cord connector that meets the SAE international J1772 standard or a successor standard.

  • Performance Standard means the acceptable range of performance for a Performance Indicator or a Service Volume that results when a Performance Corridor is applied to a Performance Target.

  • Performance Level means a reference to one of Performance Level I, Performance Level II, Performance Level III, Performance Level IV or Performance Level V.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Digital Signal Level 1 (DS-1 means the 1.544 Mbps first level signal in the time division multiplex hierarchy.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • SLA means service level agreement.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Performance Monitoring System has the meaning given to it in paragraph 1.1.2 in Part B of Schedule 6 (Service Levels, Service Credits and Performance Monitoring);