Service Level Performance definition

Service Level Performance means, in respect of each Service Level, the Provider’s actual performance of the Services against such Service Level in the relevant period.
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Service Level Performance means, in respect of each Service Level or Key Performance Indicator (KPI), the Service Provider's actual performance of the Services against such Service Level or KPI in the relevant Period;
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Service Level Performance means the performance of the P5G Service measured against the Availability Level for the relevant Measurement Period.
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Examples of Service Level Performance in a sentence

  • The reports will include “actual versus target” Service Level Performance, a variance analysis and discussion of appropriate issues or significant events.

  • Populate the maximum number of the Service Level Performance Criteria in respect of which the weightings may be changed.

  • The Supplier acknowledges and agrees that any Service Credit is a price adjustment and not an estimate of the Loss that may be suffered by the Customer as a result of the Supplier’s failure to meet any Service Level Performance Measure.

  • The reports shall include “actual versus target” Service Level Performance, a variance analysis and discussion of appropriate issues or significant events.

  • The Supplier shall at all times during the Call Off Contract Period provide the Services to meet or exceed the Service Level Performance Measure for each Service Level Performance Criterion.

  • Service Level Performance Report - a report that contains information with respect to the performance of the Application and Licensed Services.

  • Schedule 3.1(n) Title to Assets The Company has issued senior secured promissory notes in the aggregate principal amount of $1,712,085 and is authorized to issue up to $2,000,000 in principal amount of such notes.

  • Subject to any express provision of the BCDR Plan to the contrary, the loss or destruction for any reason of any Supplier Equipment shall not relieve the Supplier of its obligation to supply the Services in accordance with this Call Off Contract, including the Service Level Performance Measures.

  • Annex 1 to this Part A of this Call Off Schedule 6 includes details of each Service Credit available to each Service Level Performance Criterion if the applicable Service Level Performance Measure is not met by the Supplier.

  • Subject to any express provision of the BCDR Plan to the contrary, the loss or destruction for any reason of any Supplier Equipment shall not relieve the Supplier of its obligation to supply the Goods and/or Services in accordance with this Call Off Contract, including the Service Level Performance Measures.

Related to Service Level Performance

  • Control Performance Standard or “CPS” shall mean the reliability standard that sets the limits of a Balancing Authority’s Area Control Error over a specified time period.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Substantial Performance means the stage of completion when:(a) all Work, as certified by the Contract Administrator, is capable of completion or correction at a cost of not more than:

  • Total Performance means that the entire Work, except those items arising from the provisions of any warranty, have been performed in accordance with the Contract;

  • Annual performance report means a written appraisal of the teaching staff member's performance prepared by the teaching staff member’s designated supervisor based on the evaluation rubric for his or her position.