Services Outage definition

Services Outage means a failure or disruption in the Services.
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Services Outage means a period of time in which the ND Network is generally inaccessible to customers due to failures of the ND Network. Network Maintenance, Force Majeure Events, and failure of Customer Systems, including connectivity between Customer Systems and the Internet, are not Service Outages.
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Services Outage means any period of time during which the TDC Network or Cloud System is unable to send or receive data.
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Examples of Services Outage in a sentence

  • The amount of credit issued by SELLER in response to End User’s Services Outage or Services Degradation, subject to the specifications and qualifications contained herein.

  • The length of the Services Outage, beginning when the End User first opens an appropriate Trouble Ticket and ending when the Services are fully functional; Services Outage credits will not be issued unless and until an appropriate Trouble Ticket is opened by the End User.

  • A record of a Services Outage and its subsequent resolution, as recorded by Seller/NECECT; Trouble Tickets are initiated by End Users contacting the published End Users Service points of contact.

  • The length of the Services Outage, beginning when End- User first opens an appropriate Trouble Ticket and ending when the Services are fully functional; Services Outage credits will not be issued unless and until an appropriate Trouble Ticket is opened by the End-User.

  • The amount of credit issued by NECAM in response to End- User’s Services Outage or Services Degradation, subject to the specifications and qualifications contained herein.

  • To receive a remedy under this SLA, Customer must notify Verizon within 30 business days of a Services Outage.

  • An outage is deemed to commence upon MIXvoip verification of a disruption of Services (Outage) as reported by the Customer pursuant to the outage procedures (the “Outage Report”) outlined in Article 5 below.

  • In order to be eligible for a Services Credit as defined herein, the End User must first open a Trouble Ticket to report the Services Outage or Services Degradation.

  • The suspected Services Outage must be capable of confirmation by Verizon’s measurement tools.

  • NECAM based UIP or UIP on BLUE Services experiencing a Services Outage or a Services Degradation for which a Trouble Ticket has been opened.


More Definitions of Services Outage

Services Outage means an instance in which a Service covered by the 100% uptime guarantee is completely unavailable for more than 15 consecutive minutes.
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Services Outage means a failure or disruption in the Services. "Services Start Date" means the date on which we activate the Services as set out in Clause 7. "Service Termination Fee" means the Service termination fee as set out on the website.
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Related to Services Outage

  • service supplier means any person that supplies a service;

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • Processing Services means those services described herein or commonly performed under the management and direction of Bank by a Card Processor or Credit Processor which are necessary to manage a Program and process transactions in accordance with Applicable Law. Such services shall include but shall not be limited to: set-up and maintenance of a Program and Cards, transaction authorization, processing, clearing and Settlement, System access, Card Services, Credit Services, Cardholder dispute resolution, collections, System compliance, regulatory compliance, security and fraud control, and activity reporting.

  • Interconnection Service(s means any Interconnection, Resale Services, 251(c)(3) UNEs, Collocation, functions, facilities, products or services offered under this Agreement.

  • Services Contract means an agreement for the provision of Services entered into with a Provider by one or more of the Partners in accordance with the relevant Individual Scheme. Service Users means those individual for whom the Partners have a responsibility to commission the Services. SOSH means the Secretary of State for Health.

  • Contracted Services means medical services, nursing services, health-related services, ancillary services, or environmental services provided according to a documented agreement between a health care institution and the person providing the medical services, nursing services, health-related services, ancillary services, or environmental services.

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider. Interconnection Service Agreement:

  • Banking Services Provider means any Lender or Affiliate of a Lender that provides Banking Services to any Credit Party.

  • Monitoring Services shall have the meaning set forth in Section 2(b) of this Agreement.

  • Services Provider means a provider of telecommunications services or other services similar to the Services, including O2 or an O2 Affiliate or any direct or indirect supplier of O2 or an O2 Affiliate;

  • Transportation Services means travel assistance given to an individual

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Transition Services Agreement means a transition services agreement substantially in the form attached hereto as Exhibit C to be entered into between Seller and Purchaser at the Closing.

  • Regulatory Services Provider means the organization which provides regulatory services to BSEF pursuant to a Regulatory Services Agreement.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Scheduled Outage has the meaning given to it in the Grid Code;

  • Transportation Service means a service for moving people and goods, such as intercity bus service and passenger rail service.

  • Transition Services Agreements means the transition services agreements between the Purchaser and one or more of the Sellers in substantially the forms attached hereto as Exhibit D and Exhibit E.

  • Interconnection Service Agreement means an agreement among the Transmission Provider, an Interconnection Customer and an Interconnected Transmission Owner regarding interconnection under Tariff, Part IV and Tariff, Part VI.

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • financial service supplier means any natural or juridical person of a Party wishing to supply or supplying financial services but the term “financial service supplier” does not include a public entity;

  • Interconnection Customer means a Generation Interconnection Customer and/or a Transmission Interconnection Customer.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with schedule 5;

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Multiphase professional services contract means a contract for the providing of professional

  • Interconnection Provider means PacifiCorp Transmission.