Services Outage definition

Services Outage means a failure or disruption in the Services.
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Services Outage means a period of time in which the ND Network is generally inaccessible to customers due to failures of the ND Network. Network Maintenance, Force Majeure Events, and failure of Customer Systems, including connectivity between Customer Systems and the Internet, are not Service Outages.
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Services Outage means an instance in which a Service covered by the 100% uptime guarantee is completely unavailable for more than 15 consecutive minutes.
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Examples of Services Outage in a sentence

  • Docket No. M-00051871 (Order entered May 23, 2005) (PA Lifeline Order); Re: Section 3015(f) Review Regarding Lifeline Tracking Report, Accident Report, and Services Outage Report, 100 Pa. P.U.C. 553 (Dec.

  • The length of the Services Outage, beginning when the End User first opens an appropriate Trouble Ticket and ending when the Services are fully functional; Services Outage credits will not be issued unless and until an appropriate Trouble Ticket is opened by the End User.

  • Any such credit responsibility shall be deducted from any monthly service fees invoiced to Big Planet during which the Enhanced Services Outage occurred, unless disputed by I-Link, in which case the dispute shall be handled pursuant to the provisions of Section 7.1 above.

  • A record of a Services Outage and its subsequent resolution, as recorded by Seller/NECECT; Trouble Tickets are initiated by End Users contacting the published End Users Service points of contact.

  • The amount of credit issued by SELLER in response to End User’s Services Outage or Services Degradation, subject to the specifications and qualifications contained herein.

  • In order to be eligible for a Services Credit as defined herein, End-User must first open a Trouble Ticket to report the Services Outage or Services Degradation.

  • Edgio must receive the Credit Claim within 30 days after the suspected Services Outage has occurred including sufficient evidence to support the Credit Claim from the Customer.

  • NECAM based UIP or UIP on BLUE Services experiencing a Services Outage or a Services Degradation for which a Trouble Ticket has been opened.

  • Torque range for applicable mounting hardware shall be 0.4-0.6 N-m.

  • To receive a remedy under this SLA, Customer must notify Verizon within 30 business days of a Services Outage.


More Definitions of Services Outage

Services Outage means an instance in which Delivery Services are completely unavailable for more than 15 consecutive minutes.
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Services Outage means a failure or disruption in the Services. "Services Start Date" means the date on which we activate the Services as set out in Clause 7. "Service Termination Fee" means the Service termination fee as set out on the website.
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Services Outage means an instance in which Delivery Server/Service is completely unavailable for more than 15 consecutive minutes.
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Services Outage means any period of time during which the TDC Network or Cloud System is unable to send or receive data.
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Related to Services Outage

  • service supplier means any person that supplies a service;

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • Processing Services means those services which are necessary to issue and service a Card and process a Transaction in accordance with Applicable Law.

  • Interconnection Service(s) means any Interconnection, Resale Services, 251(c)(3) UNEs, Collocation, functions, facilities, products or services offered under this Agreement.

  • Services Contract means an agreement for the provision of Services entered into with a Provider by one or more of the Partners in accordance with the relevant Individual Scheme. Service Users means those individual for whom the Partners have a responsibility to commission the Services. SOSH means the Secretary of State for Health.

  • Contracted Services means covered services that are to be provided by the Contractor under the terms of this Contract.

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider.

  • Banking Services Provider means any Lender (other than a Defaulting Lender) or Affiliate of a Lender (other than a Defaulting Lender) that provides Banking Services to any Credit Party.

  • Monitoring Services shall have the meaning set forth in Section 2(b) of this Agreement.

  • Services Provider means a provider of telecommunications services or other services similar to the Services, including O2 or an O2 Affiliate or any direct or indirect supplier of O2 or an O2 Affiliate;

  • Transportation Services means travel assistance given to an individual

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Transition Services Agreement means the transition services agreement substantially in the form attached hereto as Exhibit B.

  • Regulatory Services Provider means the organization which provides regulatory services to BSEF pursuant to a Regulatory Services Agreement.

  • Passenger Services means, those railway passenger services provided by or on behalf of the Beneficiary pursuant to the permission to use track granted in accordance with the Track Access Agreement;

  • Scheduled Outage means the final outage plan as approved by the RPC as per the provisions of the Grid Code;

  • Transportation Service means a service for moving people and goods, such as intercity bus service and passenger rail service.

  • Transition Services Agreements has the meaning set forth in Section 7.01(h).

  • Interconnection Service Agreement means an agreement among the Transmission Provider, an Interconnection Customer and an Interconnected Transmission Owner regarding interconnection under Tariff, Part IV and Tariff, Part VI.

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • Interconnection Customer means a Generation Interconnection Customer and/or a Transmission Interconnection Customer.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Multiphase professional services contract means a contract for the providing of professional

  • Interconnection Provider means PacifiCorp Transmission.

  • Finished Services means complete end-to-end services offered by Qwest to wholesale customers or retail End User Customers. Finished Services do not include Unbundled Network Elements or combinations of Unbundled Network Elements. Finished Services include Access Services, private lines, retail services, and resold services.