Support Call Process definition

Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is attached as Schedule 1 to Exhibit C.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is attached as S chedule 1 to E xhibit C.
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Support Call Process means the support call process applicable to all of our customers who
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Examples of Support Call Process in a sentence

  • In order to receive relief credits, you must submit a request through one of the channels listed in our Support Call Process within fifteen days (15) of the end of the applicable quarter.

  • All other support services are documented in the Support Call Process.

  • Exhibit C Schedule 1 Support Call Process Exhibit C Schedule 1 Support Channels Tyler Technologies, Inc.

  • If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process.

  • Whenever you experience Downtime, you must make a support call according to the procedures outlined in the Support Call Process.


More Definitions of Support Call Process

Support Call Process means the support call process applicable to all of our customers. A copy of our current Support Call Process is attached as Schedule 1 to Exhibit D.
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Support Call Process means the support call process applicable to all of Vendor’s customers who have licensed the Tyler Software. A copy of Vendor’s current Support Call Process is attached as Schedule 1 to Exhibit C. • “Third Party End User License Agreement(s)” means the end user license agreement(s), if any, for the Third Party Software attached as Exhibit D.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is available here: Support and Service Level Agreement.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Munis Support Call Process is attached as Schedule 1 to Exhibit C. A copy of our current EnerGov Support Call Process is attached as Schedule 2 to Exhibit C.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is available here: Support and Service Level Agreement.
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Related to Support Call Process

  • Disruption of the educational process means the interruption of classwork, the creation of disorder, or the invasion of the rights of a student or group of students.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Procurement Process means the process commenced by the issuing of this Invitation and concluding upon the award of a contract (or other outcome as determined by Tetra Tech International Development) or upon the earlier termination of the process

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Data Processing Equipment means any equipment, computer hardware, or computer software (and the lease or licensing agreements related thereto) other than Personal Computers, owned or leased by the Failed Bank at Bank Closing, which is, was, or could have been used by the Failed Bank in connection with data processing activities.

  • Transmission Customer means any eligible customer, shipper or designated agent that can or does execute a transmission service agreement or can or does receive transmission service, including all persons who have pending requests for transmission service or for information regarding transmission.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • pre-commercial procurement means the procurement of research and development services involving risk-benefit sharing under market conditions, and competitive development in phases, where there is a clear separation of the research and development services procured from the deployment of commercial volumes of end-products;

  • Notice to Proceed (NTP) means the authorization issued by the CO to start performance on this Contract.

  • Process weight means the total weight of all materials introduced into any source operation. Solid fuels charged will be considered as part of the process weight, but liquid and gaseous fuels and combustion air will not.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property.