Support Call Process definition

Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is attached as Schedule 1 to Exhibit C.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is attached as
Sample 1Sample 2Sample 3
Support Call Process means the support call process applicable to all of our customers who
Sample 1Sample 2Sample 3

Examples of Support Call Process in a sentence

  • Whenever you experience Downtime, you must make a support call according to the procedures outlined in the Support Call Process.

  • All other support services are documented in the Support Call Process.

  • If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(8), below, the SLA and our then current Support Call Process.

  • In order to receive relief credits, you must submit a request through one of the channels listed in our Support Call Process within fifteen days (15) of the end of the applicable quarter.

  • Exhibit C Schedule 1 Support Call Process Support Channels Tyler Technologies, Inc.

  • If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process or to provide you with a functional equivalent.

  • Such maintenance and support shall be in accordance with the Maintenance and Support Agreement in Exhibit A-2 and the Support Call Process in Exhibit A-3.


More Definitions of Support Call Process

Support Call Process means the support call process applicable to all of our customers. A copy of our current Support Call Process is attached as Schedule 1 to Exhibit D.
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Support Call Process means the support call process applicable to all of Tyler’s customers who have licensed the Tyler Software. A copy of Tyler’s current Support Call Process is attached as Schedule 1 to Exhibit C.
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Support Call Process means the support call process applicable to all of Vendor’s customers who have licensed the Tyler Software. A copy of Vendor’s current Support Call Process is attached as Schedule 1 to Exhibit C. • “Third Party End User License Agreement(s)” means the end user license agreement(s), if any, for the Third Party Software attached as Exhibit D.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software, and which are also applicable directly to Client. A copy of our current Support Call Process is attached as Schedule 1 to Exhibit C.
Sample 1
Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Munis Support Call Process is attached as Schedule 1 to Exhibit C. A copy of our current EnerGov Support Call Process is attached as Schedule 2 to Exhibit C.
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Support Call Process means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Process is available here: Support and Service Level Agreement.
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Related to Support Call Process

  • Process Gas means gas used for which altemate fuels, other than another gaseous fuel, are not technically feasible such as in applications requiring precise temperature controls and precise flame characteristics.

  • Prepaid wireless calling service means a telecommunications service:

  • Disruption of the educational process means the interruption of classwork, the creation of disorder, or the invasion of the rights of a student or group of students.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Procurement Process means the process commenced by the issuing of this Invitation and concluding upon the award of a contract (or other outcome as determined by Tetra Tech International Development) or upon the earlier termination of the process

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Transmission Interconnection Customer means an entity that submits an Interconnection Request to interconnect or add Merchant Transmission Facilities to the Transmission System or to increase the capacity of Merchant Transmission Facilities interconnected with the Transmission System in the PJM Region or an entity that submits an Upgrade Request for Merchant Network Upgrades (including accelerating the construction of any transmission enhancement or expansion, other than Merchant Transmission Facilities, that is included in the Regional Transmission Expansion Plan prepared pursuant to Operating Agreement, Schedule 6).

  • Software Upgrade means a release of Software, in object code form, or firmware, which adds new functionality and feature enhancements to the Software or Equipment. Kodak software releases that are designated as Software Upgrade will be identified A.B.x where the A &B designates the release as a Software Upgrade.

  • Service Level Credit is defined in Section 8.

  • Prepaid calling service means a telecommunications service:

  • Generation Interconnection Customer means an entity that submits an Interconnection Request to interconnect a new generation facility or to increase the capacity of an existing generation facility interconnected with the Transmission System in the PJM Region. Generation Interconnection Request:

  • Transmission Customer means any eligible customer, shipper or designated agent that can or does execute a transmission service agreement or can or does receive transmission service, including all persons who have pending requests for transmission service or for information regarding transmission.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Capacity Export Transmission Customer means a customer taking point to point transmission service under Tariff, Part II to export capacity from a generation resource located in the PJM Region that has qualified for an exception to the RPM must-offer requirement as described in Tariff, Attachment DD, section 6.6(g).

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Customer-Funded Upgrade means any Network Upgrade, Local Upgrade, or Merchant Network Upgrade for which cost responsibility (i) is imposed on an Interconnection Customer or an Eligible Customer pursuant to Tariff, Part VI, section 217, or (ii) is voluntarily undertaken by a New Service Customer in fulfillment of an Upgrade Request. No Network Upgrade, Local Upgrade or Merchant Network Upgrade or other transmission expansion or enhancement shall be a Customer-Funded Upgrade if and to the extent that the costs thereof are included in the rate base of a public utility on which a regulated return is earned. Customer Interconnection Facilities:

  • Notice to Proceed (NTP) means the authorization issued by the CO to start performance on this Contract.

  • Process weight means the total weight of all materials introduced into any source operation. Solid fuels charged will be considered as part of the process weight, but liquid and gaseous fuels and combustion air will not.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;