Support Times definition

Support Times means the hours of each day and the days of each week set forth in Schedule 1 hereto.
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Support Times means the hours of each day and the days of each week set forth in Attachment 2 hereto.
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Support Times means: Monday through Friday, 7:00 a.m. through 8:00 p.m. (CST), excluding the following holidays: New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; and Christmas Day. Additionally, hours may be limited on other national holidays and/or days preceding or following certain holidays . 24/7 extended support hours including weekends are available if scheduled ahead of time, subject to any fees associated with such extended support hours.
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Examples of Support Times in a sentence

  • CUSTOMER shall designate one employee and one alternate as its Enhancement Request Contacts to be generally available during the Support Times to confer with HEARTLAND regarding details for the enhancement requests.

  • CUSTOMER shall designate one employee and one alternate as its Support Contacts to be generally available during the Support Times to confer with HEARTLAND regarding Errors and other support-related issues.

  • Memorandum and Order, In the Matter of U.S. Department of Energy, ASLBP No. 09-892-HLW-CAB04 (April 6, 2010) at 3.

  • An Incident which has the following impact: • Impact to Client is being collected, but no known service levels or Client outputs from the Solution are in danger of being missed within the next 72 hours • Solution is highly operational, although anomalies have been noted • A portion of the application is inoperable or compromised, however key deliverables are not at risk 2 business days FIS personnel will address the Incident as promptly as possible during Support Times.

  • We will use reasonable commercial efforts to communicate with you, by telephone, e-mail, fax or our website, regarding Errors that you report to us during the Support Times; for purposes of this Agreement, a "response" means our acknowledgment of an Error, and does not necessarily mean that a resolution will be achieved.

  • Customer-specific Support Times and Response Times for faults are defined in the Agreement and the Annexes thereto for each component.Coordinated Maintenance Window (CMW)The Coordinated Maintenance Window is the time period during which Swisscom carries out maintenance work on the network platform.

  • If the repair of a fault extends beyond the Support Times, work may be suspended and resumed during the Support Times on the next working day.

  • Customer shall designate one employee and one alternate as its "Support Contacts" to be generally available during the Support Times to confer with IWL regarding Errors and other support-related issues.

  • Members of the RTI team will be present at each event.• User Training Workshops− RAJUK – in-house training (2 or 3 training events)− RAJUK – field training (2 or 3 training events).RAJUK and the OC will assist RTI in defining training requirements, proposed trainings, training staff, locations, and schedule.

  • Customer shall designate one (1) employee and one (1) alternate as its "Support Contacts" to be generally available during the Support Times to confer with Blackboard regarding Software Errors and other support-related issues.


More Definitions of Support Times

Support Times means the time between the hours of 8am and 5pm Mon-Fri EST except federal government recognized holidays. .
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Support Times means Accumedic’s normal business hours which are in effect from time to time, which are generally Monday through Friday from 9:00AM to 5:00PM EST, excluding days that Accumedic is closed for business.
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Related to Support Times

  • Procurement Plan means the Recipient’s procurement plan for the Project, dated April 2, 2010, and referred to in paragraph 1.16 of the Procurement Guidelines and paragraph 1.24 of the Consultant Guidelines, as the same shall be updated from time to time in accordance with the provisions of said paragraphs.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Open Item List means a list of work activities, Punchlist items, changes or other issues that are not expected by Owner and Contractor to be complete prior to Substantial Completion.

  • Mean Sea Level means the average height of the sea for all stages of the tide. It is used as a reference for establishing various elevations within the floodplain. For the purposes of this Ordinance, the term is synonymous with the National Geodetic Vertical Datum (NGVD) of 1929, the North American Vertical Datum (NAVD) of 1988, or other datum, to which Base Flood Elevations shown on a community's Flood Insurance Rate Map are referenced.

  • Minimum Hourly Work Requirement means the work hours over a given time period that are required of you by your Employer in order to be eligible for coverage. Your Minimum Hourly Work Requirement is specified in the Schedule of Benefits.

  • SAP Training Catalogue means the catalogue published by SAP containing details of SAP training courses and services.

  • Multiple Bill/Single Tariff means the billing method used when Switched Exchange Access Services is jointly provided by the Parties. As described in the MECAB document, each Party will render a bill in accordance with its own tariff for that portion of the service it provides. Each Party will bill its own network access service rates.

  • Process weight means the total weight of all materials introduced into any source operation. Solid fuels charged will be considered as part of the process weight, but liquid and gaseous fuels and combustion air will not.

  • Catalog Pricing and Pricing Requirements This is a requirement of the TIPS Contract and is non-negotiable. In this solicitation and resulting contract, "Catalog Pricing" shall be defined as: "The then available list of goods or services, in the most current listing regardless of date, that takes the form of a catalog, price list, price schedule, shelf-price or other viewable format that:

  • Category B means that the base prospectus shall include all the general principles related to the information required, and only the details which are unknown at the time of the approval of the base prospectus can be left in blank for later insertion in the final terms;

  • Expiry Date (Data di Scadenza) means the "Expiry Date" as specified in § 1 of the Product and Underlying Data.

  • Contract Minimum Investment Requirement means, with respect to the Project, investment by the Company and any Sponsor Affiliates of at least $4,000,000 in Economic Development Property subject (non-exempt) to ad valorem taxation (in the absence of this Fee Agreement).

  • Sound level meter means an instrument which includes a microphone, amplifier, RMS detector, integrator or time averager, output meter, and weighting networks used to measure sound pressure levels.

  • pre-commercial procurement means the procurement of research and development services involving risk-benefit sharing under market conditions, and competitive development in phases, where there is a clear separation of the research and development services procured from the deployment of commercial volumes of end-products;

  • Open season means those times, manners of taking, and places

  • Procurement Policy means ADB’s Procurement Policy - Goods, Works, Nonconsulting and Consulting Services (2017, as amended from time to time);

  • port townsite means the townsite to be established pursuant to this Agreement near the harbour;

  • Contract Time means the period between the start date identified in the Notice to Proceed with construction and the Substantial Completion date identified in the Notice to Proceed or as subsequently amended by a Change Order.

  • flight time means, for aeroplanes and touring motor gliders, the time between an aircraft first moving from its parking place for the purpose of taking off until it comes to rest on the designated parking position and all engines or propellers are shut down;

  • Open session means a meeting which is held in a place reasonably accessible to members of the public and open to all cit- izens at all times. In the case of a state governmental body, it means a meeting which is held in a building and room thereof which enables access by persons with functional limitations, as defined in s. 101.13 (1).

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).

  • Maximum Concentration Level Assessment means the Maximum Concentration Level Assessment for the purposes of a Basic Comprehensive Certificate of Approval, described in the Basic Comprehensive User Guide, prepared by a Toxicologist using currently available toxicological information, that demonstrates that the concentration at any Point of Impingement for a Compound of Concern that does not have a Ministry Point of Impingement Limit is not likely to cause an adverse effect as defined by the EPA. The concentration at Point of Impingement for a Compound of Concern must be calculated in accordance with O. Reg. 419/05.

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • Part-time means regularly working less than the number of full time hours set by the Employer as a regular work day for Employees in an Eligible Class of Employees in the Policy.

  • Valuation manual means the manual of valuation instructions adopted by the NAIC as specified in this section or as subsequently amended.

  • Broadband level means all positions sufficiently similar in knowledge, skills, and abilities, and sufficiently similar as to kind or subject matter of work, level of difficulty or responsibilities, and qualification requirements of the work, to warrant the same treatment as to title, pay band, and other personnel transactions.