Supported Hours definition

Supported Hours means times during which the Services are provided as set out in this Schedule.
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Supported Hours means times during which the Services are provided as set out in the Service Description (Schedule 2).
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Supported Hours means between the hours of 9:00am to 17:30pm Monday to Friday excluding all UK bank and public holidays;
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Examples of Supported Hours in a sentence

  • Supported Hours (Standard Default): 09.00 to 17.30 UK time Monday to Friday (excl.

  • Each Incident logged by the IT Service Desk will be allocated an Impact Code (see Table 1) and will be managed to resolution using the parameters in Table 2 (which apply during Supported Hours).

  • The Service Desks Incident management target performance level is as outlined in Table 1: Supported Hours 0800 - 1800 on Business Days (excl Bank Holidays) The Service Desk shall provide the Customer with support during the Supported Hours.


More Definitions of Supported Hours

Supported Hours shall have the meaning set out in clause 3.1(b).
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Supported Hours means times during which the Services are provided as set out in this Schedule. “Support Services” means the maintenance, break fix support Services as set out in this Agreement. “WLR Closure Programme” means the removal of any Copper based Services and/or ISDN based Services from Maintel’s deliverables, such removal is expected to occur on a transitional basis, as soon as reasonably possible; pursuant to paragraphs 3.1 and 3.2 of this schedule.
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Supported Hours means times during which the Services are provided as set out in this Schedule. “Support Services” means the maintenance, break fix support Services as set out in this Agreement. “Technical Support Team” means the second level technical support team of Maintel contacted via the Customer Support Team to deal with queries raised via the Maintel Help Desk, as more particularly described in this Schedule.
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Supported Hours means times during which the Services are provided as set out in the Schedule 2. “Survey/Site Survey” means a survey, audit or assessment carried out by Maintel, at Maintel’s sole discretion, to determine the readiness for Service of any relevant Site, cloud and/or infrastructure (including Customer Equipment).
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Supported Hours means 0800 – 1800 on Business Days.
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Related to Supported Hours

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • permitted hours means the periods specified for each parking place during which waiting by vehicles of a specific class is permitted as specified on the Plans;

  • Ordinary Hours means the Ordinary Hours that the Employee is required to work which are 36 hours per week, 8 hours per day Monday to Friday (with 0.8 hours per day accruing for a paid Rostered Day Off)

  • Operating Hours means the hours listed in an early learning program parent handbook when the program is open and providing care and services to children.