Technical Support Team definition

Technical Support Team means the KCOM team who manage the Incident Management Procedure as detailed in the Service Operations Manual;
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Technical Support Team means the second level technical support team of Maintel contacted via the Customer Support Team to deal with queries raised via the Maintel Help Desk, as more particularly described in this Schedule.
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Technical Support Team means the team referred to in Section 5.01(a) and Section 1.A.4 of Schedule 2 to this Agreement.
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Examples of Technical Support Team in a sentence

  • For more information on capitalized terms used in this Attachment but not defined in the Participation Agreement, please direct any questions to the SAS Technical Support Team.

  • Password resets are only available by calling the Nuvei Technical Support Team.

  • If a customer issue is not resolve on the original call the ticket will remain open and monitored by the OpenTech Technical Support Team until the issue is resolved.

  • The TTR incident shall cease upon notice to the CP by the KCOM Technical Support Team of an incident resolution.

  • In becoming a resident of the Village, you become a member of the Village community and accept the responsibilities and obligations associated with being a good neighbour and citizen, whether or not they are detailed in the Rules.

  • If at this stage the problem is resolved, the KCOM Technical Support Team will close the incident ticket and confirm that the incident is resolved.

  • The Time to Resolve (TTR) period shall begin once the CP notifies the KCOM Technical Support Team of the incident.

  • He said there could be no real reconciliation between the locals and incomers until the rebels in the north disarm.

  • The Supplier Technical Support Team will accept Service Requests that have not been resolved by the Help Desk Analysts at Level 1, for further investigation, and if possible Resolution without being moved to Level 3.

  • The contract ended in October 2020.This proposal has a neutral equalities impact 6 New structure for Technical Support Team - £56,000 Structure change can be achieved through recruitment freeze and structural changes (including voluntary redundancies, if necessary).This proposal has a neutral equalities impact.


More Definitions of Technical Support Team

Technical Support Team means the second level technical support team of Maintel contacted via the Customer Support Team to deal with queries raised via the Maintel Helpdesk, as more particularly described in paragraph 1.8 of this Schedule 6;
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Technical Support Team. Shall have the meaning indicated in Section 18.23.1 below.
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Related to Technical Support Team

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Project Team means Owner, Contractor, A/E and consultants, any separate Contractors employed by Owner, and others employed for the purpose of programming, design, and construction of the Project. The members of the Project Team will be designated in writing by Owner and may be modified from time to time in writing by Owner.

  • Training means instruction or teaching designed to impart a specific skill, as opposed to general knowledge.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Local support means funds from tax sources, gifts, endowments, penal fines, or other funds received from local sources, excluding state and federal aid as stated in this act.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Project Implementation Manual or “PIM” means the manual setting out the measures required for the implementation of the Project, as the same may be amended from time to time, subject to prior approval of the Association;

  • Team means a team affiliated to a Club, including where a Club provides more than one team in the Competition in accordance with the Rules.

  • Program Manager means the HCAI manager responsible for the grant program.