Arrival and. Departure days and times vary depending on the Campsite and are indicated on the Company's Websites, such as xxx.xxxxxx-xxxxxxxxx.xx. This information is also indicated on the Voucher sent to the Customer. If the Customer cannot arrive within the times indicated, they must contact the Company representative (using the telephone number on their Voucher) before 6 p.m. The Company will not grant even a partial refund in the event of arrival outside the authorised times or after the scheduled arrival date, or in the event of the Customer's early departure. If the Customer then fails to arrive the day after the scheduled date without having notified the Company representative, their Booking may be cancelled without any refund being granted. The Company will be authorised to re-let the Accommodation Unit or Pitch within 48 hours, without any right on the part of the Customer to object. The Customer undertakes to comply with, and to ensure that all guests staying in the Accommodation Unit or Pitch comply with, the house rules of the water parks and pool areas and Campsite on which the Accommodation Unit or Pitch is located, particularly the compulsory conditions concerning nudity. The Customer is hereby informed that: - Lifeguards have the authority to ask those failing to abide by the rules to leave. - Individual charcoal barbecues are prohibited. Electric barbecues and gas grills are permitted. Depending on the Campsite, there may also be communal barbecue areas available for Customers to use. The Customer is responsible for contacting a representative of the operating Company beforehand to find out which barbecue and grill types are allowed on the Campsite. In the event of non-compliance with the house rules and, where applicable, the water park and pool area rules, or these General Terms and Conditions, and/or an attitude that is contrary to the Campsite's peaceful and quiet atmosphere by a Customer and/or guests staying in the Accommodation Unit or Pitch in question, the Company may, after an unheeded formal notice, or immediately depending on the seriousness of the conduct, ask the person(s) in question to leave the Campsite before the end of their stay. This situation will not give rise to any right to even a partial refund for the stay. Group members are individually bound to abide by the house rules.
