Accessibility and Cultural Competence. The Tribal ADRS understands and meets the unique needs, values and expectations of the tribal community and provides a cultural bridge between the ADRC(s) staff and IHS eligible individuals. The Tribal ADRS will provide or arrange training and technical assistance for ADRC staff serving the area where IHS eligible individuals reside about the resources available through the tribes and about culturally appropriate ways of serving tribal elders and persons with disabilities. The Tribal ADRS is expected to effectively assist tribal elders and individuals who have physical or functional limitations and/or language or cultural differences that may make it difficult for them to access, communicate or use the services of either the Tribal ADRS or the ADRC. Toward this end, the Tribal ADRS shall: • Have a thorough knowledge of the services and systems that make up long-term care in Wisconsin as well as the tribal specific services available to members. • Be available in locations that are physically accessible. • Have the ability to meet face-to-face with people where they live on an as needed basis. • For people with cognitive disabilities, provide opportunities for family members, friends and others who know the IHS eligible individual and can convey the person’s needs and preferences to be included in the provision of Tribal ADRS services. • Have the capacity to communicate with non-English speaking individuals, people who are deaf or hard of hearing, and people with physical or visual impairments. This may involve using an interpreter, sign language interpreter, TDD, Wisconsin Relay, Braille, large print, or other special communications techniques. • Be available to accompany IHS eligible individuals when receiving services from the ADRC, including the long-term care functional screen and enrollment counseling. The tribe is responsible for paying for interpreters or securing communication assistance for services provided by the Tribal ADRS at no cost to IHS eligible individuals.
Accessibility and Cultural Competence. The Tribal ADRS understands and meets the unique needs, values and expectations of the tribal community and provides a cultural bridge between the ADRC(s) staff and IHS eligible individuals. The Tribal ADRS will provide or arrange training and technical assistance for ADRC staff serving the area where IHS eligible individuals reside about the resources available through the tribes and about culturally appropriate ways of serving tribal elders and persons with disabilities. The ADRS is expected to effectively assist tribal elders and members who have physical or functional limitations and/or language or cultural differences that may make it difficult for them to access, communicate or use the services of either the ADRS or the ADRC. Toward this end, the ADRS shall: Have a thorough knowledge of the services and systems that make up long-term care in Wisconsin as well as the tribal specific services available to members. Be available in locations that are physically accessible. Have the ability to meet face-to-face with people where they live on an as needed basis. For people with cognitive disabilities, provide opportunities for family members, friends and others who know the individual and can convey the person’s needs and preferences to be included in the provision of ADRS services. Have the capacity to communicate with non-English speaking individuals, people who are deaf or hard of hearing, and people with physical or visual impairments. This may involve using an interpreter, sign language interpreter, TDD, Wisconsin Relay, Braille, large print, or other special communications techniques. Be available to accompany IHS eligible individuals when receiving services from the ADRC, including functional screen and enrollment counseling. The tribe is responsible for paying for interpreters or securing communication assistance for services provided by the ADRS at no cost to IHS eligible individuals.
