Applications/Process Support Sample Clauses

Applications/Process Support. In addition to its responsibilities above, Distributor shall provide support in the Territory by: Providing fully qualified and technically trained field applications personnel to troubleshoot and define customer processes and supply reports and data to the Company with respect to such endeavors; Providing ongoing support directly or in cooperation with the Company to Customers in the areas of applications development, system acceptance and qualification, troubleshooting, data collection and process refinement. To promote more effective communications, a more efficient sales process, and interaction between the Company and Distributor, certain personnel within Distributor’s organizational structure may have reporting responsibilities to an individual or position designated by the Company. It is anticipated that the designated individual at the Company will have quarterly performance review meetings with such Distributor personnel to discuss (i) Equipment performance data; (ii) personnel training and certification; (iii) customer concerns or issues; and (iv) service improvement initiatives, and Distributor shall assist such designated individual in scheduling and conducting such meetings. The designated individual at the Company will also be provided the opportunity to review, comment and edit any performance reviews and incentive programs of such individuals at Distributor.
Sample 1
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Applications/Process Support. In addition to its responsibilities above, Distributor shall provide applications/process support in the Territory by: Providing trained field applications personnel in Asia and Europe to troubleshoot and define customer processes and supply reports and data to the Company with respect to such endeavors; Participating and facilitating user conferences with Customers and Company; Providing ongoing support directly or in cooperation with Company to Customers in the areas of applications development, system acceptance and qualification, troubleshooting, data collection and process refinement. To promote more effective communications, a more efficient sales process, and interaction between Company and Distributor, certain applications/process personnel within Distributor's organizational structure, in addition to their reporting relationship within Distributor, for human resources and logistics purposes among others, will also have reporting responsibilities to the individual or position designated by the President of SCD. Such Distributor positions include, but are not limited to among others, the Product Manager for Surface Conditioning products in Europe and the Asia Technical Director for FSI's Surface Conditioning Division, who are in each case to be devoted one hundred percent (100%) to supporting Surface Conditioning products. It is anticipated that the designated individual at the Company will have no less than quarterly performance review meetings with such individuals to discuss (i) Equipment performance data; (ii) personnel training and certification; (iii) customer concerns or issues; and (iv) service improvement initiatives and Distributor shall assist him in scheduling and conducting such meetings. The designated individual at Company will also be provided the opportunity to review, comment, and edit any performance reviews and incentive programs of the individuals at Distributor reporting to both the Product Manager and the Asia Technical Director. In addition, such individual shall be provided the opportunity to assess the Product Manager and Asia Technical Director's performance and compensation and incentive packages.
Sample 1

Related to Applications/Process Support

  • Software Support PFPC shall provide the following Software support services (“Software Support”):

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Payments for Distribution Assistance and Administrative Support Services (a) Payments to the Distributor. In consideration of the payments made by the Fund to the Distributor under this Plan, the Distributor shall provide administrative support services and distribution services to the Fund. Such services include distribution assistance and administrative support services rendered in connection with Shares (1) sold in purchase transactions, (2) issued in exchange for shares of another investment company for which the Distributor serves as distributor or sub-distributor, or (3) issued pursuant to a plan of reorganization to which the Fund is a party. If the Board believes that the Distributor may not be rendering appropriate distribution assistance or administrative support services in connection with the sale of Shares, then the Distributor, at the request of the Board, shall provide the Board with a written report or other information to verify that the Distributor is providing appropriate services in this regard. For such services, the Fund will make the following payments to the Distributor:

  • Product Support (a) This Agreement does not include technical support by MS to Company, OEM Customers or any end users. Company may be able to purchase technical support services from MS or a MS Party, under a separate agreement.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Administrative Support Services Fees Within forty-five (45) days of the end of each calendar quarter or at such other period as deemed appropriate by the Distributor, the Fund will make payments in the aggregate amount of up to 0.25% on an annual basis of the average during the period of the aggregate net asset value of the Shares computed as of the close of each business day (the “Service Fee”). Such Service Fee payments received from the Fund will compensate the Distributor for providing administrative support services with respect to Accounts. The administrative support services in connection with Accounts may include, but shall not be limited to, the administrative support services that a Recipient may render as described in Section 3(b)(i) below.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Data Collection, Processing and Usage The Company collects, processes and uses the International Participant’s personal data, including the International Participant’s name, home address, email address, and telephone number, date of birth, social insurance number or other identification number, salary, citizenship, job title, any shares of Common Stock or directorships held in the Company, and details of all Equity Awards or any other equity compensation awards granted, canceled, exercised, vested, or outstanding in the International Participant’s favor, which the Company receives from the International Participant or the Employer. In granting the Equity Award under the Plan, the Company will collect the International Participant’s personal data for purposes of allocating shares of Common Stock and implementing, administering and managing the Plan. The Company’s legal basis for the collection, processing and usage of the International Participant’s personal data is the International Participant’s consent.

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