Booking and Intake Processes. If a person who is deaf or hard of hearing has requested a qualified interpreter or responded to the mandatory inquiry that he or she does want a sign language interpreter, any booking process that relies on communication must be delayed until a qualified interpreter is present. Such processes include, but are not limited to, medical screenings, taking criminal and personal histories, and obtaining or transmitting information for classification and housing assignments. If a person who is deaf or hard of hearing expresses an urgent medical need that cannot wait for a qualified interpreter, or personnel suspect there is an urgent medical need, personnel should not delay providing whatever medical care or service would be provided to a nondisabled inmate under the similar circumstances and should use the most effective available means of communicating with the person who is deaf or hard of hearing. Completion of Booking. Once a qualified interpreter has arrived, the booking process may be completed. The interpreter should accompany the inmate to the housing unit, if inmates generally receive information about their housing unit rules, expected standards of conduct, or other topics upon arrival. Inmate Handbook. At the earliest reasonable time, Henderson will effectively communicate the contents of the Inmate Handbook and similar publications to all inmates who are deaf or hard of hearing, including those for whom written English is not an effective means of communication. Henderson may choose to meet this obligation by providing a video of a qualified interpreter signing the contents of the Inmate Handbook, along with appropriate technology for viewing, or by providing a qualified interpreter who will read and interpret the contents of the Inmate Handbook to the person who is deaf or hard of hearing. Henderson will include in all future printings of its Inmate Handbook and all similar publications a statement to the following effect: To ensure effective communication with inmates and their visitors who are deaf or hard of hearing, we provide appropriate auxiliary aids and services free of charge, such as: qualified sign language interpreters and oral transliterators, TTY's, notetakers, computer-assisted real time transcription services, written materials, telephone handset amplifiers, assistive listening devices and systems, telephones compatible with hearing aids, closed caption decoders or TVs with built-in captioning, and open and closed captioning of Poli...
Booking and Intake Processes. If a person who is deaf or hard of hearing has requested a qualified interpreter or responded to the mandatory inquiry that he or she wants a sign language interpreter, any booking process that relies on communication must be delayed until a qualified interpreter is present or VRI service is available. Such processes include, but are not limited to, medical screenings, taking criminal and personal histories, and obtaining or transmitting information for classification and housing assignments. If a person who is deaf or hard of hearing expresses an urgent medical need that cannot wait for a qualified interpreter, or personnel suspect there is an urgent medical need, personnel shoold not delay providing required medical care or services that woold be provided to an inmate without disabilities under similar circumstances and shoold use the most effective available means of communicating with the person who is deaf or hard of hearing. The qualified interpreter or VRI service shall be provided in a timely manner as set forth in paragraph 28.
