C3 COMMITMENT LEVELS Sample Clauses

C3 COMMITMENT LEVELS. C3 represents and warrants that it will provide the C3 Hub in a manner consistent with best industry standards and practices reasonably applicable to the provision thereof and that the C3 Hub will perform substantially in accordance with the Documentation under normal use and circumstances. However, the specifics of C3’s commitment level applicable to a Customer will vary depending on the C3 Service Program selected by the Customer and specified in its applicable C3 Hub Order Form. Please refer to Schedule A of this Agreement for detailed specifics respectively applicable to each C3 Service Program namely the applicable guaranteed Monthly Uptime Percentage, Credit Multiplier, Maximum Credit Amount, Number of provided Test Environments, Preview Time Window, No Forced Upgrade Period, Customer Maintenance Window. Detailed hereafter are C3’s minimum commitment levels, also referred to as the C3 Bronze Service Program. The C3 Bronze Service Program will apply to a Customer unless specifically stated otherwise in the applicable C3 Hub Order Form. Please note that a Bronze Customer does not have access to a test environment, thus, no possible Preview Time Window, no guaranteed No Forced Upgrade Period and cannot benefit from a personalized Customer Maintenance Window. C3 will use commercially reasonable efforts to make the C3 Hub available with the applicable guaranteed Monthly Uptime Percentage (defined below) of at least 99% during each calendar month. In the event the C3 Hub does not meet such commitment, the Customer will receive a credit pursuant to the terms and conditions described hereafter. The Monthly Uptime Percentage shall be calculated by subtracting from 100% the percentage of Applicable Downtime for the relevant calendar month period. Ex: 100% -­‐ Applicable Downtime = Monthly Uptime Percentage Applicable calendar month period The Applicable Downtime shall be the sum of any period of unavailability, suspension or termination of C3 Hub, or any other C3 Hub performance issues experienced by the Customer during the relevant calendar month, with the exceptions of downtime resulting from or caused by:
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C3 COMMITMENT LEVELS. C3 represents and warrants that it will provide C3 Reservations in a manner consistent with best industry standards and practices reasonably applicable to the provision thereof and that C3 Reservations will perform substantially in accordance with the Documentation under normal use and circumstances. C3 will use commercially reasonable efforts to make C3 Reservations available with a Monthly Uptime Percentage (defined below) of at least 99% during each calendar month. Nevertheless, with regards to Test Environments, C3, when applicable pursuant to the C3 Reservations Order Form, only commits to a Monthly Uptime Percentage of at least 97% during each Calendar month. In the event C3 Reservations does not meet such commitment, the Customer will receive a Credit pursuant to the terms and conditions described hereafter. The Monthly Uptime Percentage shall be calculated by subtracting from 100% the percentage of the applicable down time on the applicable calendar month period. Ex: 100% -­‐ Applicable down time = Monthly Uptime Percentage Applicable calendar month period The Applicable Down Time shall be the sum of any period of unavailability, suspension or termination of C3 Reservations, or any other C3 Reservations performance issues experienced by the Customer during the applicable calendar month, with the exceptions of down time resulting from or caused by:
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Related to C3 COMMITMENT LEVELS

  • STAFF COMMITMENT 23. If this Settlement Agreement is accepted by the Hearing Panel, Staff will not initiate any proceeding under the By-laws of the MFDA against the Respondent in respect of the facts set out in Part IV and the contraventions described in Part V of this Settlement Agreement, subject to the provisions of Part IX below. Nothing in this Settlement Agreement precludes Staff from investigating or initiating proceedings in respect of any facts and contraventions that are not set out in Parts IV and V of this Settlement Agreement or in respect of conduct that occurred outside the specified date ranges of the facts and contraventions set out in Parts IV and V, whether known or unknown at the time of settlement. Furthermore, nothing in this Settlement Agreement shall relieve the Respondent from fulfilling any continuing regulatory obligations.

  • Time Commitment The Advisor shall, and shall cause its Affiliates and their respective employees, officers and agents to, devote to the Company such time as shall be reasonably necessary to conduct the business and affairs of the Company in an appropriate manner consistent with the terms of this Agreement. The Company acknowledges that the Advisor and its Affiliates and their respective employees, officers and agents may also engage in activities unrelated to the Company and may provide services to Persons other than the Company or any of its Affiliates.

  • Additional Commitments The Parties may negotiate commitments with respect to measures affecting trade in services not subject to scheduling under Article 106 (National Treatment) or Article 107 (Market Access), including those regarding qualifications, standards or licensing matters. Such commitments shall be inscribed in a Party's Schedule.

  • Objectives and Commitments 7.1 The Objectives of the Parties to this Agreement are:

  • MUTUAL COMMITMENTS ‌ 18 The parties to this Contract are mutually committed to the development of an efficient, cost 19 effective, integrated, person-centered, age specific recovery and resilience model approach to 20 the delivery of quality community behavioral health services. To that end, the parties are 21 mutually committed to maximizing the availability of resources to provide needed behavioral 22 health services in the Service Area, maximizing the portion of those resources used for the 23 provision of direct services and minimizing duplication of effort.

  • Specific Commitments Investments in respect of a particular undertaking of one of the Contracting Parties with respect to nationals and companies of the other Contracting Party shall be governed, without prejudice to the provisions of this Agreement, the terms of that commitment to the extent that it is more favourable provisions than those laid down in this Agreement.

  • Service Level Commitment IBM provides the following service level commitment (“SLA”) for the Cloud Service, after IBM makes the Cloud Service available to you.

  • Financial Commitment 4.1. The cost associated with the representative season (refer representative season handbook) MUST be paid with the signing of this agreement.

  • Meaningful Relationship Commitment Letters If applicable, Meaningful Relationship Commitment Letter(s) (MRCL) establishes the relationship and commitments of performance for Contractors who share Systems, Certifications, and Clearances from other affiliates, divisions, or subsidiaries within a Contractor’s internal corporate structure. If applicable, the Contractor must maintain and honor each MRCL for the entire term of OASIS SB. The Contractor shall notify the OASIS SB CO, in writing, if there are any changes in the status of their internal corporate relationships or commitments and provide the reasons for the change. If applicable, the Contractor’s MRCLs are incorporated by reference into the OASIS SB contract and the OASIS Program Office will provide MRCLs for the OCO upon request.

  • Employer Commitments It is agreed that the institution will make every reasonable attempt to minimize the impact of funding shortfalls and reductions on the work force. It is incumbent upon institutions to communicate effectively with their employees and the unions representing those employees as soon as the impact of any funding reduction or shortfall or profile change has been assessed. If a work force reduction is necessary, the Joint Labour Management Committee will canvas employees in a targeted area or other areas over a fourteen (14) day period, or such longer time as the Joint Labour Management Committee agrees, to find volunteer solutions that provide as many viable options as possible and minimize potential layoffs. Subject to any agreement that the Joint Labour Management Committee may make to extend the period of a canvass, such canvasses shall take place either: • prior to the issuance of lay-off notice to employees under the local agreement, or • by no later than fourteen (14) calendar days following the annual deadline for notice of non-renewal or layoff where a local provision provides for such a deadline, whichever date is later. The union shall be provided with a copy of each final plan for employee labour adjustment.

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