Customer Errors Sample Clauses

Customer Errors. Errors, omissions or mistakes made by Customer may be corrected by the Company in its sole discretion; and, depending upon the nature of the case, at the expense of the Customer, provided, however, that the Company shall invoice the Customer only the cost of correcting the mistake of the Customer. If Customer reasonably believes there is a defect in Company’s workmanship or the materials, Customer shall request a return authorization from Company which Company shall reasonably provide. The Company will not remake any prosthesis or otherwise remedy any claimed prosthesis defect unless and until proper return authorization has been requested and provided. Upon obtaining a return authorization, the Customer shall promptly return any prosthesis in question while also clearly and conspicuously identifying the same pursuant to the return authorization, or as otherwise directed by the Company. The Company shall, at its option, either remake or repair any prosthesis in question once returned to Company as set forth above. Credit to Customer of the original invoice amount will be issued if the prosthesis in question is returned by the Customer to Company as set forth above, no later than fifteen (15) calendar days from the date of delivery. Any credit balance on account expires six (6) months after the date of issuance.

Customer Errors. Customer is responsible for detecting Customer errors in the transmission or the contents of Customer payment orders or communications. Bank is not responsible for detecting any Customer error contained in any payment order sent by Customer to Bank except to the minimum extent required by law and not variable by contract.