Customer service and telephone responsiveness Sample Clauses

Customer service and telephone responsiveness. A.1 Customer Service and Telephone Availability [NOTE: NOT ALL CABLE PROVIDERS WILL HAVE A STORE WITHIN CITY LIMITS. IN THIS CASE A CITY MAY CHOOSE TO NEGOTIATE A STORE WITHIN X MILES OF THE CITY.] A.1.I Grantee will maintain a store within City limits. The office must be staffed forty (40) hours per week, and Grantee will be able to respond to subscribers and the public not less than forty
Sample 1Sample 2
AutoNDA by SimpleDocs
Customer service and telephone responsiveness a) The Grantee shall maintain an office or customer service location within the Xxxxx metropolitan area that is capable of accepting payments and having customers drop off Subscriber equipment. The office must be adequately staffed and able to respond to Subscribers and the public not less than forty hours per week, with at least some evening hours at least one night per week. . As used herein, "adequately staffed" means toll-free telephone lines are open and customer service representatives are available to respond in at least the following ways: to accept payments; to exchange or accept returned Converters or other company equipment; to respond to inquiries; and to schedule and conduct service or repair calls.
Sample 1

Related to Customer service and telephone responsiveness

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

Time is Money Join Law Insider Premium to draft better contracts faster.