Customer Service Reimbursement. To qualify for Customer Service Reimbursement, You will be required to submit proof of payment for services rendered on Your Covered Product as outlined in the section labeled, “YOUR RESONSIBILITIES-SERVICE REIMBURSEMENT”. Failure to produce proof of payment for service may cause Your claim to be denied. To file a service reimbursement claim: You must call Us at 000.000.0000 before contacting a service provider in Your area. You must contact a manufacturer authorized service provider in Your area or obtain permission from Us before contacting a non-authorized service provider. We are not responsible for delay in service or use of the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreement. YOUR RESPONSIBILITIES – SERVICE REIMBURSEMENT
Customer Service Reimbursement i. NEUROMetrix will use commercially reasonable efforts to offer support to Customers with respect to reimbursement requirements relating to Scans (or other uses of the Products) performed by Customers in the Territory.
Customer Service Reimbursement. Beginning January 1, 1997, and continuing for the Term, Allegiance will pay to Xxxxxx monthly the sum of * * *, in order to compensate Xxxxxx for Xxxxxx'x increased customer service costs during such period. For the fourth calendar quarter of 1996, Allegiance will pay to Xxxxxx an amount equal to * * * per person per month, for all activated Xxxxxx customer service personnel providing customer service relating to the Products during that month or any preceding month during such calendar quarter. For purposes of this Section 6.12, Xxxxxx customer service personnel are activated when they have received appropriate customer service training relating to the Products and actually begin providing customer service relating to the Products on a full-time basis. Xxxxxx shall xxxx Allegiance monthly for any amounts due under this Section and Allegiance shall pay any such invoice net 15 days from the end of the applicable month.
Customer Service Reimbursement. To qualify for Customer Service Reimbursement, You will be required to submit proof of payment for services rendered on Your Covered Product as outlined in the section labeled, “YOUR RESONSIBILITIES-SERVICE REIMBURSEMENT”. Failure to produce proof of payment for service may cause Your claim to be denied. To file a service reimbursement claim: You must call Us at 000-000-0000 before contacting a service provider in Your area. You must contact a manufacturer authorized service provider in Your area or obtain permission from Us before contacting a non-authorized service provider. We are not responsible for delay in service or use of the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreement. NOTE: You may be provided with a preauthorization limit upon Your initial contact with the Administrator. If Your repair exceeds the preauthorization limit provided, You MUST call in for approval prior to the repair being completed. Any amount exceeding the preauthorization limit without prior approval from the Administrator will NOT be reimbursed. You must submit for reimbursement within 30 days of the date listed on the paid invoice.
