Customer Service to be Sample Clauses

Customer Service to be maintained during breaks 11.3.1 An employee who is working alone at a Petrol Site at the time a rest break or meal break is due under subclause 11. 1. Meal Breaks and/or subclause 11.2 – Rest Periods of this Agreement shall be given a 10 minute period for a rest break or 30 minute period for a meal break as appropriate, during which customer service shall be maintained. Such breaks shall be counted and paid for as time worked. 11.3.2 In any circumstances other than those described in clause 11.3.1 above, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 – Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.1 above. 11.3.3 Where an employee who was employed in a supermarket is transferred to work in a Petrol Site the provisions of paragraph 11. 3.1. above shall
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Customer Service to be maintained during breaks 11.3.1 An employee who is working alone at a Petrol Site at the time a rest break or meal break is due under subclause 11. 1. Meal Breaks and/or subclause 11.2 – Rest Periods of this Agreement shall be given a 10- minute period for a rest break or 30-minute period for a meal break as appropriate, during which customer service shall be maintained. Such breaks shall be counted and paid for as time worked. 11.3.2 In any circumstances other than those described in clause 11.3.1 above, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 – Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.1 above. 11.3.3 Where an employee who was employed in a supermarket is transferred at the Company’s request to work in a Petrol Site the provisions of paragraph 11. 3.1 above shall not apply. Instead, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.
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Related to Customer Service to be

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Provider Services Charges for the following Services when ordered by a Physician for the treatment of an Injury or Illness.

  • Billing Services 6 SECTION 3.01.

  • Call Center Services Answer telephone inquiries during mutually agreed upon hours each day on which the Fund is open for trading. In the event that the Fund plans to be open on a business day when the New York Stock Exchange is to be closed, the Fund shall provide the Transfer Agent with reasonable advance notice and the parties shall discuss the call center resources available for such day. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the instructions provided by the Fund to the Transfer Agent for purpose of fulfilling its duties under this Agreement, including, accepting transaction requests on behalf of the Fund.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.

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