Electronic Messaging Administration, Monitoring and Data Retention Sample Clauses

Electronic Messaging Administration, Monitoring and Data Retention. 1. If County elects to authorize Electronic Messaging, then the administration, monitoring, and data retention of the Electronic Messaging will be in accordance with the following standards. 2. County can determine whether each inbound Edovo Mail message shall be routed by the system for review and approval, or whether it uses the Smart Queue feature in accordance with County's censorship rules and regulations. 3. Each inbound Edovo Messenger message that has a file attached shall be routed by the system to County for review and approval in accordance with County's censorship rules and regulations. Contractor shall ensure no Edovo Messenger message that has a file attached can be viewed by the inmates prior to approval by County. 4. Should County reject an Edovo Mail message or an Edovo Messenger message, the system shall transmit a notification message to the party initiating the message and to the inmate in which the electronic message was addressed indicating that the message has not been approved for delivery as well as the reason for which the message was not approved. 5. The system shall allow system users to select the reason for censoring the Edovo Mail messages and Edovo Messenger using a drop down list. 6. The system shall have the capability for the County to query all Edovo Mail messages and Edovo Messenger messages. 7. The system shall have the capability to track certain activities and patterns related to Edovo Mail messages and Edovo Messenger messages. The following information (at a minimum) shall be made available for monitoring and investigative purposes via various reports and other system functionality: a. Messages count and/or content by inmates; b. Messages count and/or content by sender; c. Daily, weekly and monthly statistics; d. Breakdown by call funding types. 8. Contractor shall store all Edovo Mail messages and Edovo Messenger messages, reports and data online for the term of the Agreement and all renewal term(s). Contractor shall store all messages, reports and data online for a period of 30 months Archived and/or offline messages, reports and data shall be retrieved and provided by Contractor to County within five (5) business days upon receipt of the requested messages, reports and/or data.
Sample 1
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Electronic Messaging Administration, Monitoring and Data Retention. 1. If County elects to authorize Electronic Messaging, then the administration, monitoring, and data retention of the Electronic Messaging will be in accordance with the following standards. 2. Each inbound Edovo Mail message shall be routed by the system to County for review and approval in accordance with County's censorship rules and regulations. Contractor shall ensure no Edovo Mail messages can be viewed by the inmates prior to approval by County. The system shall identify or group Edovo Mail messages based on the status of the messages, e.g., awaiting approval from County, released to inmates, censored, etc. in order for staff to easily identify messages that require further attention. 3. Each inbound Edovo Messenger message that has a file attached shall be routed by the system to County for review and approval in accordance with County's censorship rules and regulations. Contractor shall ensure no Edovo Messenger message that has a file attached can be viewed by the inmates prior to approval by County. The system shall identify or group Edovo Messenger messages based on the status of the messages, e.g., awaiting approval from County, released to inmates, censored, etc. in order for staff to easily identify messages that require further attention. 4. Should County reject an Edovo Mail message or an Edovo Messenger message, the system shall transmit a notification message to the party initiating the message and to the inmate in which the electronic message was addressed indicating that the message has not been approved for delivery as well as the reason for which the message was not approved. 5. The system shall allow system users to select the reason for censoring the Edovo Mail messages and Edovo Messenger using a drop down list. Censoring reasons available in the drop down list shall be specified by County. 6. The system shall have the capability for the County to query all Edovo Mail messages and 7. The system shall have the capability to track certain activities and patterns related to Edovo Mail messages and Edovo Messenger messages. The following information (at a minimum) shall be made available for monitoring and investigative purposes via various reports and other system functionality: a. Messages count and/or content by inmates; b. Messages count and/or content by sender; c. Daily, weekly and monthly statistics; d. Breakdown by call funding types. 8. Contractor shall store all Edovo Mail messages and Edovo Messenger messages, reports and d...
Sample 1

Related to Electronic Messaging Administration, Monitoring and Data Retention

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