Equipment Retrievals Sample Clauses

Equipment Retrievals. When a DIRECTV System receiver is replaced by Contractor during a Service Call, Contractor shall retrieve the old receiver, including the access card, from the DIRECTV customer and Contractor shall promptly forward the old receiver and access card to DIRECTV’s hardware reburbisher. DIRECTV will monitor the number of receivers activated upon a receiver swap against the number of used receivers returned by Contractor. To the extent that the number of returned receivers is materially less than the number of those newly activated pursuant to the receiver swap, DIRECTV, in its sole discretion, reserves the right to charge Contractor back for a reasonable amount of this loss.
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Equipment Retrievals. When a DIRECTV System receiver is replaced by Contractor during a Service Call, Contractor shall retrieve the old receiver, including the access card, from the DIRECTV customer and Contractor shall promptly forward the old receiver and access card to DIRECTV’s hardware reburbisher. DIRECTV will monitor the number of receivers activated upon a receiver swap against the number of used receivers returned by Contractor. To the extent that the number of returned receivers is materially less than the number of those newly activated pursuant to the receiver swap, DIRECTV, in its sole discretion, reserves the right to charge Contractor back for a reasonable amount of this loss. g. Education: Customer Follow-up. Contractor shall, at the time of installation of a DIRECTV System, provide each DIRECTV customer with adequate customer education, as set forth in Exhibit 1.a.iii, regarding the use and operation of DIRECTV System. During each Service Call, Contractor personnel shall provide DIRECTV customers with adequate education regarding the nature of the problem leading to the maintenance or other Service Call and the resolution of such problem. Such customer education shall include no less than Contractor personnel performing each step set forth in the Installation Checklist, attached hereto and incorporated herein as Exhibit 3.g. Contractor shall collect from each applicable customer a completed Installation Checklist signed by customer and such checklists shall be kept on file at Contractor’s applicable office for DIRECTV’s review. In addition, Contractor shall outbound phone call or otherwise contact one hundred percent (100%) of the customers serviced by Contractor under (i) the “repeat service call within 60 days” scenario, (ii) a rescheduled call and (iii) any canceled job each month in order to verify the level of performance provided by Contractor’s technicians. DIRECTV shall provide to Contractor recommended questions to be posed in such customer contacts. Such data shall be subject to audit and review by DIRECTV. h.
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Equipment Retrievals. In the event that DIRECTV institutes an equipment retrieval program for disconnected DIRECTV customers, Contractor shall pick up the DIRECTV System, including the access card, from a DIRECTV customer as scheduled or, if dispatched, within seventy-two (72) hours of being dispatched by DIRECTV. Contractor agrees that upon receipt/retrieval of the specified DIRECTV System and, unless otherwise instructed by DIRECTV, Contractor shall either (i) promptly forward the receiver and access card to DIRECTV’s hardware reburbisher, or (ii) forward the access card(s) for such DIRECTV System to DIRECTV (or DIRECTV’s appointed agent), clean the outside of the IRD and repackage it for reissuance to DIRECTV customers, and follow any other DIRECTV policies and procedures as may be established and amended from time to time. Contractor shall be compensated for completed equipment retrieval Work Orders pursuant to the terms of Exhibit 4.a.(i).
Sample 1
Equipment Retrievals. When a DIRECTV System receiver is replaced by Contractor during a Service Call, Contractor shall retrieve the old receiver, including the access card, from the DIRECTV customer and Contractor shall promptly forward the old receiver and access card to DIRECTV’s hardware reburbisher. DIRECTV will monitor the number of receivers activated upon a receiver swap against the number of used receivers returned by Contractor. To the extent that the number of returned receivers is materially less than the number of those newly activated pursuant to the receiver swap, DIRECTV, in its sole discretion, reserves the right to charge Contractor back for a reasonable amount of this loss. In addition, certain DIRECTV System Components THE COMPANY HAS REQUESTED AN ORDER FROM THE SECURITIES AND EXCHANGE COMMISSION (THE “COMMISSION”) PURSUANT TO RULE 24b-2 UNDER THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED, GRANTING CONFIDENTIAL TREATMENT TO SELECTED PORTIONS. ACCORDINGLY, THE CONFIDENTIAL PORTIONS HAVE BEEN OMITTED FROM THIS EXHIBIT, AND HAVE BEEN FILED SEPARATELY WITH THE COMMISSION. OMITTED PORTIONS ARE INDICATED IN THIS EXHIBIT WITH “*****”. and/or other components purchased by Contractor from DIRECTV pursuant to this Agreement (including, but not limited to certain multi-switches and/or Wild Blue components, etc.), as shall be specifically identified in the then-current Rate Card, shall be subject to return verification by DIRECTV prior to the release of payment to Contractor for the consumption of the replacement component(s). The specific returns requirements shall be set forth in the Equipment Returns to Repair Centers and Scrap Procedures section of the P&P.
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Related to Equipment Retrievals

  • Equipment The Fund shall obtain and maintain at its own cost and expense all equipment and services, including but not limited to communications services, necessary for it to utilize the Software and obtain access to the System, and Custodian shall not be responsible for the reliability or availability of any such equipment or services.

  • SERVICES AND EQUIPMENT Section 21.01. Landlord shall, at its cost and expense:

  • Spares Boeing will revise, as applicable, the customized Recommended Spares Parts List (RSPL) and Illustrated Parts Catalog (IPC).

  • Hardware and Software Requirements In order to access and retain Disclosures electronically, you must satisfy the following computer hardware and software requirements: access to the Internet; an email account and related software capable of receiving email through the Internet; a web browser which is SSL-compliant and supports secure sessions, and hardware capable of running this software.

  • Equipment, Etc Each Grantor shall, (i) within ten (10) days after a written request by the Administrative Agent, in the case of Equipment now owned, and (ii) following a request by the Administrative Agent pursuant to subclause (i) above, within ten (10) days after acquiring any other Equipment, deliver to the Administrative Agent, any and all certificates of title, and applications therefor, if any, of such Equipment and shall cause the Administrative Agent to be named as lienholder on any such certificate of title and applications. No Grantor shall permit any such items to become a fixture to real estate or an accession to other personal property unless such real estate or personal property is the subject of a fixture filing (as defined in the UCC) creating a first priority perfected Lien in favor of the Administrative Agent.

  • Materials and Equipment ‌ Material means property that may be consumed or expended during performance, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end item. Equipment means a tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for performance. Materials and Equipment shall be priced in accordance with the terms of the task order award, contract type, and applicable FAR and agency-specific regulatory supplements. Unless otherwise directed by task order terms and conditions, the Contractor may apply indirect costs to materials and equipment consistent with the Contractor’s usual accounting practices.

  • Supplies and Equipment The Union and employees will not use state-purchased supplies or equipment to conduct union business or representational activities. This does not preclude the use of the telephone for representational activities if there is no cost to the Employer, the call is brief in duration and it does not disrupt or distract from the Employer’s business.

  • Metering The Interconnection Customer shall be responsible for the Connecting Transmission Owner’s reasonable and necessary cost for the purchase, installation, operation, maintenance, testing, repair, and replacement of metering and data acquisition equipment specified in Attachments 2 and 3 of this Agreement. The Interconnection Customer’s metering (and data acquisition, as required) equipment shall conform to applicable industry rules and Operating Requirements.

  • Review Systems The Asset Representations Reviewer will maintain and utilize an electronic case management system to manage the Tests and provide systematic control over each step in the Review process and ensure consistency and repeatability among the Tests.

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