Customer Education. VERIZON and SPRINT shall make end-users aware of the following conditions and requirements:
1.6.1 The end-user should call VERIZON for problems related to its Voice Service. The end-user should call its SPRINT contact for problems related to its DSL service.
1.6.2 The end-user’s line shared DSL service is dependent on its Voice Service. If there is a problem with the physical line that causes the Voice Service to be inoperative, the end-user may also be unable to use DSL services for some period of time.
1.6.3 Subject to the requirements of Sections 1.2(b) and (c), end-users will not be able to use SPRINT line shared DSL services if VERIZON Voice Services on the shared line are cancelled or terminated for any reason.
Customer Education. The City shall notify all Customers at Residential Units about set-up, service-related inquiries, complaint procedures, rates, regulations, and day(s) for scheduled Waste Material and Recyclable Material collections.
Customer Education. Collector shall provide all of its Commercial Customers with on-going education designed to accomplish the following:
(1) Provide the Commercial Customer with a thorough understanding of the services being provided by Collector, including the collection schedule, cost of service, billing and payment terms, the telephone number to call for customer service and for emergency service, and any restrictions on the types of materials or Solid Waste that can be placed in Collector’s bins and containers.
(2) Provide the Commercial Customer with information on the proper disposal of Hazardous Waste, universal waste, and Electronic Waste, including the closest location where these materials can be safely disposed or recycled.
(3) Promote the participation of Collector’s Commercial Customers and the Commercial Customer’s employees in Collector’s Recycling program.
(4) Maximize the amount of Recyclable Materials diverted from disposal.
Customer Education. Collector shall provide all of its Residential Customers with on-going education designed to accomplish the following:
(1) Provide the Residential Customer with a thorough understanding of the services being provided by Collector, including the collection schedule, cost of service, billing and payment terms, the telephone number to call for customer service and for emergency service, and any restrictions on the types of materials or Solid Waste that can be placed in Collector’s bins and containers.
(2) Provide the Residential Customer with information on the proper disposal of Hazardous Waste, universal waste, and Electronic Waste, including the closest location where these materials can be safely disposed or recycled.
(3) Promote the participation of Collector’s Residential Customers in Collector’s Recycling program.
(4) Maximize the amount of Recyclable Materials diverted from disposal.
Customer Education. GTE and New Edge Networks shall make end-users aware of the following conditions and requirements:
(a) The end-user should call GTE for problems related to its Voice Service. The end-user should call its New Edge Networks contact for problems related to its DSL service.
(b) The end-user’s line shared DSL service is dependent on its Voice Service. If there is a problem with the physical line that causes the Voice Service to be inoperative, the end-user may also be unable to use DSL services for some period of time.
(c) Subject to the requirements of Sections 1.2(b) and (c), end-users will not be able to use New Edge Networks line shared DSL services if GTE Voice Services on the shared line are cancelled or terminated for any reason.
Customer Education. Seller may provide, as appropriate, program introduction materials to potential Participating Facilities. The package shall include information that describes how the specific features of the Program will work. The information shall be professionally printed with tracking identification that measures effectiveness of materials.
Customer Education. The Contractor shall work with the City to promote waste reduction and other topics to Customers at no additional cost. Customer education efforts may include but are not limited to phone and email communication for the purposes of Customer service, brochures, cart flyers/hangers, cart information packets, signs, videos, and presentations to classes and community groups. The City will work with the Contractor to ensure Recycling educational materials conform to the Hennepin Funding Policy requirements and Ramsey County guidelines. The Contractor shall not mail any Contract-related educational materials to City Customers or customers without prior approval from the City.
Customer Education. [Company Name] acts as a product xxxxxxx by providing its customers information on environmental and worker safety matters and trains its sales force on the benefits of formulations with improved environmental and health characteristics. [Company Name] agrees to inform customers of Qualifying Products about the [Company Name]-EPA partnership, the meaning of the Safer Choice label, and the Safer Choice program’s role in helping to protect human health and the environment. [Company Name] agrees to make available to its customers an EPA contact to whom they may direct questions or comments on the partnership. [Company Name] may use the appropriate Safer Choice label, shown on Attachment A to this Agreement, on containers or container packaging of Qualifying Products or on advertising related solely to these products, provided that EPA has reviewed and approved the intended use. [Company Name] agrees to not use the label or describe EPA certification on any general [Company Name] materials, non-Qualifying Products or associated literature, or advertising not related to the Qualifying Products. [Company Name] is not permitted to use the EPA official seal or logo at any time. Use of the Safer Choice label must be accompanied by the program web address, xxx.xxx/saferchoice, as shown on Attachment A. Additionally, when advertising the qualifying products or informing consumers about them, [Company Name] must include the endorsement disclaimer, which appears below. [Company Name] and EPA agree to work to find an appropriate place (e.g., the company’s web site) to include the disclaimer connected with advertising the qualifying products. EPA certification does not constitute endorsement of this product. The Safer Choice label signifies that the product’s formula, as [Company Name] has represented it to the EPA and as verified by audit, meets the requirements of the Safer Choice and Design for the Environment Standard. EPA relies solely on [Company Name] and its suppliers, their integrity and good faith, for information on the product’s composition, ingredients and attributes. EPA has not independently verified – via chemical analysis – the ingredients in the product, nor evaluated any of [Company Name]’s non-ingredient claims. EPA provides its evaluation only as to the product’s human health and environmental characteristics, as specified in the Safer Choice and Design for the Environment Standard. The Parties acknowledge that under 5 C.F.R. §2635.702(c), EPA may no...
Customer Education. 1. Identification of Qualifying Products in the Marketplace
Customer Education. 1. Product Literature: Partner shall provide general information to users regarding the ENERGY STAR features of the programmable thermostat model. This information might include a description of the ENERGY STAR Program, a discussion of the savings associated with using the programmable thermostat, the benefits of a programmable thermostat and the method for changing the settings. Partner may determine the best manner through which to disseminate this general information to users. Examples of acceptable approaches include: user's manual, special brochures included in the shipping box, etc. Partner shall include in product literature information on the subjects outlined in sections IV.B. Partner shall include clear statements addressing these subjects in the user's manual. In particular, there shall be clear instructions and packaging regarding whether the programmable thermostat is intended for use with a heat pump or conventional system, instructions for the installer to adjust the cycle rates, and instructions for the user to adjust the times and temperatures for the setpoint temperatures.
2. Ease of Use: Partner shall ensure that the customer may be able to change the settings on the programmable thermostat with little difficulty. The ease with which the customer can change the setback times and temperatures is of primary importance. Therefore, the programmable thermostat must include easy to follow instructions, and clearly defined settings on the programmable thermostat. In order to achieve this, Partner shall consider focus groups to analyze the ease of programming of the programmable thermostat, and other methods of determining the ease of use of the programmable thermostat.
