Good Faith Effort to Resolve Issues Sample Clauses

Good Faith Effort to Resolve Issues. The goal of the parties is to achieve prompt resolution of issues through a discussion between the xxxxxxx, employee(s) and the direct supervisor or department head prior to the initiation of a formal grievance process. The use of the procedures contained in this article should not be used by any party to avoid an active and good faith effort to achieve resolution through the formal grievance process. 8.3 Step 1. A grievance shall be documented in writing and submitted to the supervisor and Human Resources within ten (10) working days. The written grievance shall state the facts of the grievance, the actions already taken to resolve the matter, if any, and the resolution desired. The grievant may request the assistance of a union xxxxxxx and/or union representative. The grievant, his/her union xxxxxxx/representative (if requested), the supervisor, and another representative from Human Resources and/or management shall have a meeting to discuss the grievance within fifteen (15) working days unless events and circumstances precludes such meeting, i.e., scheduled vacation. The supervisor shall submit his/her written response within fifteen (15) working days following the Step 1 hearing. If the supervisor denies the grievance, the response shall state the reasons for the denial. 8.4 Step 2. If the grievance remains unresolved after Step 1, the written grievance may then be submitted to the Director within ten (10) working days of receipt of the written answer in Step 1. If the immediate supervisor is the Program Director, the grievance will be referred to the immediate supervisor of the Program Director. A conference shall be held between the concerned parties within fifteen (15) working days unless events and circumstances preclude such meeting, i.e., scheduled vacation. The Program Director or the immediate supervisor of the Program Director shall submit a written answer within fifteen (15) working days following the conference. If the Program Director or the immediate supervisor of the Program Director denies the grievance, the response shall state the reasons for the denial.
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