Improving Services for Special Populations Sample Clauses

Improving Services for Special Populations. Traditionally, farebox records have been used to calculate transit agency performance measures such as passengers per hour and passengers per revenue mile. However, few individuals realize that the same farebox data can be analyzed to learn detailed information about specific populations. Although it is not a common practice yet, fareboxes offer a wealth of information about elderly and disabled riders. Using farebox data to examine the travel behavior and trends of specific populations like the elderly or people with disabilities can be accomplished the same way that more general AFC analyses are performed. However, in order to isolate the data records associated with special populations, additional procedures must be instituted. In most cases, specific queries must be made to only select and certain records. The following items are examples on how the AFC data that can be useful to transit planners by providing better services to older adults and people with disabilities (Xxxxxxxx et al., 2010b): • What bus routes have the most elderly and disabled riders? Determining which routes have highest older adults and people with disabilities is valuable knowledge that can help agencies determine where and how to prioritize route services and stop infrastructure. Although transit agencies may already have an idea of what routes have the most elderly riders, AFC data can easily sort through the millions of associated records and confirm or reject previous assumptions. • What is the monthly ridership for some of these routes? Monitoring monthly ridership is important because many areas of the country have large populations of seasonal residents. These individuals, often retired, may live in two or three different residences during a typical year. In Broward County and South Florida in general, additional older seasonal residents and visitors create added demand on bus services during the winter months. If large variations in older adult ridership exist, then transit agencies may need to formulate a plan for providing additional services during busy times of the year and shifting those services elsewhere when few seasonal riders are utilizing services. • What bus routes have the largest percentage of elderly and disabled riders? Determining routes with a high percentage of older adults and riders with disabilities can also be quite useful. When allocating scarce resources, this variable might be the deciding factor. Routes with high percentages of these riders idea...
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