Issue Clarification Process Sample Clauses

Issue Clarification Process. The parties recognize that misunderstandings, mistakes, complaints and questions may arise from time-to-time and that when this is the case, it is important to provide an avenue for the employee and the supervisor to attempt to find a resolution to the issue at hand. To this end, the parties have established an Issue Clarification Process to assist in resolving issues at the lowest level possible and in an informal manner. (Issue Clarification Form, Appendix B) Within twenty (20) days following the occurrence of the event, giving rise to the matter of concern, or twenty (20) days after the event is known or reasonably should have been known, the employee shall attempt to resolve the issue informally with the immediate supervisor. The employee will complete the form for use with the supervisor. The immediate supervisor shall use the form to document the conversation and shall respond within ten (10) working days. In utilizing the Issue Clarification Process, the employee and the supervisor may request the assistance of another party in processing the issue. Every effort will be made at this step to resolve the issue or concern.
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Issue Clarification Process. The parties shall meet within five (5) working days of the receipt of the written grievance to discuss the matter. In presenting the grievance, the employee may elect to represent himself/herself or be accompanied by a representative of the Union. The immediate supervisor will inform the employee and the union in writing of the disposition of the grievance within ten (10) days of the presentation of the written grievance. The Supervisor shall include the determination and the reasons upon which the determination was made. A copy of the determination, including supportive evidence, shall be sent to the grievant(s), the Union representative, and the Human Resource Department.
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Related to Issue Clarification Process

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