Language Assistance Resources Clause Samples
The Language Assistance Resources clause establishes the obligation to provide support for individuals who may have limited proficiency in the primary language used in the agreement or related communications. Typically, this clause outlines the types of language services available, such as translation of documents or access to interpreters, and may specify the process for requesting such assistance. Its core practical function is to ensure that all parties can fully understand their rights and obligations, thereby promoting fairness and reducing the risk of misunderstandings due to language barriers.
Language Assistance Resources. Based on the language needs assessment conducted pursuant to Section IV.C., of this Agreement, MDHS-DFCS shall annually determine what resources and arrangements are needed to provide sufficient language assistance services in a timely manner for oral and written communication. MDHS-DFCS shall utilize appropriate staff and outside agencies as required to provide necessary services.
Language Assistance Resources. To ensure that language resources are sufficient, competent, and appropriate, DCS will continue to take the following steps:
1. Within 90 calendar days of the Effective Date of this Agreement, DCS will assess the need to purchase additional dual handset telephones to ensure that they are readily available to appropriate staff for telephonic interpretation. DCS shall ensure that, at a minimum, a dual handset telephone is available at each of the 38 DCS office locations, where face to face contact can occur with LEP individuals.
2. DCS will continue to evaluate the need for bilingual staff at each office location and to work with Human Resources to recruit specific bilingual staff at locations where it is deemed a bilingual staff member would be beneficial based on the language needs of the local county assistance office. DCS will operate within the guidelines for recruitment of bilingual staff as outlined by DCS in its LEP Policy.
3. Within 60 calendar days of the Effective Date of this Agreement, DCS will ensure that all DCS office locations review and update, as necessary, a list identifying all language assistance resources specifically available to local office staff to the extent that such local services and resources are available in the local area. To ensure all staff have sufficient resources available to assist LEP individuals, the list shall be disseminated as outlined to all staff that interact with the public and shall include the name and telephone number of every language assistance resource available to the office staff. Based on the language needs assessment conducted pursuant to Section IV.F of this Agreement, DCS will periodically determine what resources and arrangements are needed to provide sufficient and competent language assistance services in a timely manner for oral and written communication. DCS shall utilize appropriate staff and outside agencies as required to provide necessary services.
Language Assistance Resources. (A) Brooklyn Hospital shall have in place and thereafter shall maintain the following language assistance resources in sufficient quantity and quality to ensure timely and meaningful access of all LEP patients to Brooklyn Hospital’s services, activities and programs:
Language Assistance Resources. Based on the language needs assessment conducted pursuant to Section IV. C. of this Agreement, RIDHS shall determine, within twelve (12) months of the Effective Date of the Agreement and annually thereafter what resources and arrangements are needed to provide sufficient language assistance services in a timely manner for oral and written communication. RIDHS shall utilize the methods as specified in Section IV. F. 1. of the Agreement to provide necessary services.
Language Assistance Resources. Based on the language needs assessment conducted pursuant to Section IV.F of this Agreement, Erie County Department of Social Services shall annually determine what resources and arrangements are needed to provide sufficient language assistance services in a timely manner for oral and written communication. Erie County Department of Social Services shall hire appropriate staff and utilize outside agencies as required to provide necessary language assistance services.