LICENCE TO USE SELECT SAAS CUSTOMER DATA. Customer hereby grants to AvePoint and its Affiliates a worldwide, limited-term licence to host, copy, transmit and display Customer Data and Business Contact Information as necessary for AvePoint to provide the SaaS Services in accordance with this Agreement. Subject to the limited licences granted herein, AvePoint shall acquire no right, title or interest from Customer under this Agreement in or to Customer Data or Business Contact Information. Customer grants AvePoint and its Affiliates a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate into the Hosted Licensed Property any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer related to the operation of the Hosted Licensed Property.
LICENCE TO USE SELECT SAAS CUSTOMER DATA. Customer hereby grants to AvePoint and its Affiliates a worldwide, limited-term licence to host, copy, transmit and display Customer Data and Business Contact Information as necessary for AvePoint to provide the SaaS Services in accordance with this Agreement. Subject to the limited licences granted herein, AvePoint shall acquire no right, title or interest from Customer under this Agreement in or to Customer Data or Business Contact Information. Customer grants AvePoint and its Affiliates a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate into the Hosted Licensed Property any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer related to the operation of the Hosted Licensed Property. 第 7 条 SAAS 上の本件顧客データの利用権 本件顧客は、AvePoint およびその各国の関係会社に対し、 AvePoint が SaaS の提供に必要な範囲で、本契約に従って本件顧客データおよび担当者連絡先情報をホスト、複製、送信および表示する期限付きのライセンスを付与する。本条で認められる期限付きのライセンスに従い、AvePoint は、本件顧客データおよび担当者連絡先情報について本契約に基づき本件顧客からいかなる権利、所有権または利益を取得するものではない。本件顧客は、 AvePoint およびその各国の関係会社に対し、永久的、撤回不 能、かつ無使用料で、ホスト許諾財産の運用に関する本件顧客の提案、改良の要請、提言、訂正またはその他フィードバックを使用またはホスト許諾財産に組み込むライセンスを付与する。
LICENCE TO USE SELECT SAAS CUSTOMER DATA. Customer hereby grants to AvePoint and its Affiliates a worldwide, limited-term licence to host, copy, transmit and display Customer Data and Business Contact Information as necessary for AvePoint to provide the SaaS Services in accordance with this Agreement. Subject to the limited licences granted herein, AvePoint shall acquire no right, title or interest from Customer under this Agreement in or to Customer Data or Business Contact Information. Customer grants AvePoint and its Affiliates a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate into the Hosted Licensed Property any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer related to the operation of the Hosted Licensed Property. 第 7 条 SAAS 上の本件顧客データの利⽤権 本件顧客は、AvePoint およびその各国の関係会社に対し、 AvePoint ti SaaS の提供に必要な範囲で、本契約に従って本件顧客データおよび担当者連絡先情報をホスト、複製、送信および表 ⽰する期限付きのライセンスを付与する。本条で認められる期限付きのライセンスに従い、AvePoint は、本件顧客データおよび担当者連絡先情報について本契約に基づき本件顧客tiらいtiなる権利、所有権または利益を取得するものではない。本件顧客は、 AvePoint およびその各国の関係会社に対し、永久的、撤回不 能、tiつ無使⽤料で、ホスト許諾財産の運⽤に関する本件顧客の提案、改良の要請、提⾔、訂正またはその他フィードバックを使⽤またはホスト許諾財産に組み込むライセンスを付与する。 8. SERVICE LEVEL AGREEMENT 第 8 条 サ ー ビ ス レ ベ ル 契 約 AvePoint shall make the functionality of the Hosted Licensed Property available to Customer pursuant to this Agreement and shall use commercially reasonable efforts to make the SaaS Services available at the gateway between the public internet and the network of the Cloud Services Provider, except for: (i) scheduled Downtime (of which AvePoint shall, to the extent practicable, schedule so as not to adversely affect Customer's business); and (ii) as set forth in the Agreement and herein. AvePoint warrants that the Hosted Licensed Property shall have an uptime of not less than 99.5% per month (resulting in a Downtime of not more than 3 hours and 39 minutes per month) (the "SLA"). Customer shall bring forth any claim of excessive Downtime by submitting the details of such Downtime for AvePoint’s reference. AvePoint must receive such claims latest by the end of the calendar month following the month in which the alleged Downtime occurred. After AvePoint’s investigation of such claims, should the Parties determine that AvePoint has not met the uptime requirement set forth herein, Customer shall, as an exclusive remedy, be entitled to a Service Credit not to exceed in any particular month, fifteen percent (15%) of the monthly fees. Notwithstanding the foregoing, if the Parties determine that the...
