LOSS OR THEFT OF THE CARD. 12.1 The cardholder undertakes to exercise the utmost care to prevent the card from being lost or stolen. However, in case of the card being lost or stolen, the cardholder should immediately inform the bank - by Hotline number (Tel 000-000 0000) - by a member of his family - by calling personally at any Service Unit - or by all accepted means of communications and to be confirmed in writing.
12.2 SBM may further require the cardholder to report it to the Police and to produce the report thereof to the Service Unit where his account is kept as proof that such report has been made.
12.3 In case of dispute as to the effective time and date of notification of any loss, theft or suspected theft, the time and date of receipt of the written notification at SBM Online Services will be conclusive.
12.4 Report of the loss, theft, suspected theft or abstraction of the card would in no way affect any transaction effected prior thereto or those already settled by SBM or debited to the cardholder’s account.
LOSS OR THEFT OF THE CARD. 6.1. The Cardholder shall during the opening hours of Bank One Card Centre report any loss, theft or suspected abstraction of his Card, even by a member of the Cardholder’s family, by calling personally at the Bank with his identity card. Alternatively, such report may be made by any means of communication such as telephone or fax, but shall be confirmed in writing as evidence of such notifications.
6.2. In case of loss, theft, or suspected theft occurred abroad, it shall be reported immediately to Bank One Card Centre via telephone or fax. However, such loss, theft or suspected theft shall be confirmed in writing by means of a letter signed by the Cardholder and addressed to Bank One Card Centre by registered post.
6.3. In case of dispute as to the effective date and time of such report to the Bank, the time and date or receipt of the written confirmation at Bank One Card Centre shall be conclusive.
6.4. The Bank may in its discretion further require the Cardholder to report to the Police the loss, theft or suspected abstraction of his Card and may require proof that such report has been made.
6.5. Subject to Clause 8 below, the Cardholder’s and the Account Holder’s liability to the Bank shall, in any cases, last until written communication of the loss, theft or suspected theft or abstraction of the Card received by the Bank. The Cardholder and the Account Holder shall therefore be liable jointly and severally to the Bank for any transaction which has been posted to the Account prior to receipt by the Bank of the Cardholder’s confirmation specified in clause 6.3 of Part III and shall be deemed to have been effected by the Cardholder himself.
6.6. If the report of the loss, theft or suspected abstraction of the Card is telecommunicated by some persons authorised or not, other than the Cardholder, the Bank shall not be liable for any resulting damage suffered by the Cardholder.
LOSS OR THEFT OF THE CARD. 12.1 The cardholder undertakes to exercise the utmost care to prevent the card from being lost or stolen. However, in case of the card being lost or stolen, the cardholder should immediately inform the bank
i) by Hotline number (Tel 000-000 0000)
ii) by a member of his family iii) by calling personally at any Service Unit
LOSS OR THEFT OF THE CARD. You are responsible for the possession and use of the Card and any PIN as set forth in this Agreement. In the event of loss, theft or possible unauthorized use of the Card or your PIN, notify us immediately by calling 000-000-0000.
LOSS OR THEFT OF THE CARD. 6.1 If the Card is lost or stolen, the Cardholder must notify immediately upon discovery of loss and confirm such loss or theft through the Bank’s 24-hour Emergency Assist (Chinese / Mandarin / English: 8796 8888).
6.2 The Cardholder shall be fully liable to the Bank for every Card Transaction effected through the use of the Card by any person(s) until the loss / theft case has been reported to the Bank. Such liability, subject to the Bank’s absolute discretion, however, may be discharged provided that the Bank is satisfied that the Cardholder has acted in good faith and with reasonable care and due diligence in safeguarding the Card and the Personal Identification Number.
6.3 Notwithstanding the foregoing, the Bank may at its sole and absolute discretion act on any oral notice or report of loss or theft of a Card purportedly given by or on behalf of the Cardholder or any one or more of them and any action so taken by the Bank shall not render the Bank howsoever liable to the Cardholder or otherwise discharge the liability of the Cardholder as provided above.
6.4 Under no circumstances, will the Bank be obliged to issue a Replacement Card to the Cardholder. If the Bank agrees to issue a Replacement Card, it shall be entitled to charge the Cardholder with a handling fee.
LOSS OR THEFT OF THE CARD. 6.1 If the Card is lost or stolen, the Cardholder must notify immediately upon discovery of loss and confirm such loss or theft through the Bank’s 24-hour Emergency Assist (Chinese / Mandarin / English: 8796 8888). Cardholder may also log into his / her BCM Net e- Banking/Mobile Banking Service to report card lost or stolen.
6.2 The Cardholder shall be fully liable to the Bank for every Card Transaction effected through the use of the Card by any person(s) until the loss / theft case has been reported to the Bank.
6.3 Notwithstanding the foregoing, the Bank may at its sole and absolute discretion act on any oral notice or report of loss or theft of a Card purportedly given by or on behalf of the Cardholder or any one or more of them and any action so taken by the Bank shall not render the Bank howsoever liable to the Cardholder or otherwise discharge the liability of the Cardholder as provided above.
6.4 Under no circumstances, will the Bank be obliged to issue a Replacement Card to the Cardholder. If the Bank agrees to issue a Replacement Card, it shall be entitled to charge the Cardholder with a handling fee.
LOSS OR THEFT OF THE CARD. (S) In case of loss or theft of one or more CARD(S), the client shall be obligated to immediately notify such fact to TOTAL ETHIOPIA S.C. by telephone (during the business hours of TOTAL ETHIOPIA S.C.) or by fax. Total Ethiopia SC will block the card accordingly. However, the Client shall remain liable, for any transactions made by means of the lost or stolen CARD(S). If a lost or stolen CARD is found, the CLIENT may not use it without making a request to that effect in writing and securing the approval of TOTAL ETHIOPIA S.C.
LOSS OR THEFT OF THE CARD. 4.1 If the NOC E- CARD is lost or stolen the Client must notify the Company immediately by telephone and such notification must be confirmed in writing within 48 (forty eight) hours of such loss or theft. The Client shall remain liable for any unauthorized use of the NOC E- CARD until 48 (forty eight) hours after receipt by the Company of the written notification from the Client. To this extent, the Client indemnifies the Company in respect of all claims made against the Company and all claims, costs, expenses suffered or incurred by the Company arising from the theft, loss, or misuse of a NOC E- CARD whether fraudulent or not, which occurs before receipt of the notification as stated above or as a result of any fraud, willful negligence or breach of any of these conditions of use by the Client or User.
4.2 The Client shall give the Company all information in its possession as to the circumstances of the loss and shall take all necessary steps to recover the NOC E- CARD.
4.3 Once recovered, the Client may not use the NOC E- CARD until the Company has given approval therefore.
