Managed Services Warranty Clause Samples
A Managed Services Warranty clause defines the provider's commitment to deliver managed services that meet specified standards or performance criteria. Typically, this clause outlines the duration of the warranty, the scope of services covered, and the remedies available if the services fail to meet agreed-upon benchmarks, such as re-performance or service credits. Its core practical function is to assure the client of a certain quality level in the managed services provided, thereby allocating risk and providing recourse if the services are deficient.
POPULAR SAMPLE Copied 4 times
Managed Services Warranty. Betacom warrants to Customer that the Managed Services will be performed in a professionally diligent manner by qualified personnel and that the Management 5GaaS Services will materially conform to all applicable requirements and specifications identified in the Managed Services and the applicable SOW attached to this Agreement.
Managed Services Warranty. MobiChord warrants that the Managed Services shall substantially conform to the Customer Service Guide. Upon discovering a breach of this warranty, Customer shall promptly notify MobiChord of said breach. Upon receipt of such notice, MobiChord may, in MobiChord’s sole discretion, either use commercially reasonable efforts to re-perform the Managed Services in conformance with these warranty requirements or terminate the affected Managed Services and refund to Customer any amounts paid for the nonconforming Managed Services. THIS SECTION 5.2 SETS FORTH CUSTOMER’S EXCLUSIVE RIGHTS AND REMEDIES AND MOBICHORD’S SOLE LIABILITY IN CONNECTION WITH THIS WARRANTY.
Managed Services Warranty. Seller represents and warrants to Customer that the Managed Services will be performed in a professional and workmanlike manner by qualified personnel and in accordance with the terms and provisions of the Agreement and the pertinent Order. If the Managed Services have not been so performed and if within thirty (30) days after the performance of the Managed Services Customer provides to Seller written notice of such non-compliance, then Seller, at its option, will re- perform the Managed Services, correct the deficiencies, or render a prorated refund based on the original charge for the deficient Managed Services. The warranty remedies expressly provided in this Section 4(f) will be Customer’s sole and exclusive remedies for breach of warranty claims only.
Managed Services Warranty. Quest warrants that it shall use commercially reasonable efforts to maintain the Services Levels set forth in Attachment B and Quest shall re-perform, at no charge to State, the Managed Services related to the Service Levels that do not meet this warranty which are brought to its attention in writing during the term of the Agreement. This warranty does not limit State’s right to assess Service Level Credits as set forth in Attachment C.
Managed Services Warranty. RSA warrants that a Managed Service shall operate substantially in accordance with the applicable Documentation. Any failure to so operate shall be corrected by RSA. This Warranty shall not apply in the event where: (a) such failure results from a correction, alteration or modification of the Managed Services not provided or expressly approved by RSA; or (b) the use of the Managed Services in a manner not in accordance with this Agreement, or with the Documentation; (c) the Managed Service is used with software or equipment other than that for which it was were designed as set forth in the Documentation; or (d) problems relating to or residing in (1) third party items or services with which the Managed Service is used; or (2) implementation not in accordance with RSA’s instructions or the applicable Documentation. The correction of the non-conformity by RSA or the refund shall be Customer’s sole and exclusive remedies for failure to meet this warranty.