Maximum Vehicle Turnaround Guarantee. Contractor shall manage the scale house and vehicle receiving 1148 process at the Approved Recyclable Materials Processing Facility to ensure that Franchised Collector’s vehicles 1149 Delivering Recyclable Materials are not unnecessarily delayed in unloading. Contractor guarantees (the 1150 "Maximum Vehicle Turnaround Guarantee") that each of the Franchised Collector’s vehicles Delivering 1151 material is able to conduct its Delivery of such materials within the Maximum Vehicle Turnaround Time 1152 specified in Article 1, absent vehicle breakdown or driver negligence. As of the Commencement Date of the 1153 Agreement, the arrival time shall be the time recorded for the vehicle at the motor vehicle scale when the 1154 inbound weight of the vehicle is recorded. An exit time shall not be recorded because the vehicle’s tare weight 1155 will be recorded in the scale system allowing the vehicle to by-pass the scale when exiting the Facility. 1156 Contractor will operate a video camera system that will capture each vehicles’ license plate at the time the 1157 vehicle arrives at the site and exits the site, providing a record of the date and time for each Load. Upon the 1158 City’s request, Contractor shall provide the City reports or access to electronic scale house system records 1159 that provide the City information to determine vehicle turnaround times based on documented entry time at 1160 the entry scale house and documented Facility exit time. The City may approve the Franchised Collector’s use 1161 of GPS (global positioning system) records for Collection vehicles to calculate turnaround time, or the City 1162 may conduct on-site surveys of performance to verify compliance with the Maximum Vehicle Turnaround 1163 Time. 1164 Contractor shall respond within five (5) Business Days to any written Complaint received from the City or 1165 collection contractor related to vehicle turnaround times. Contractor shall work directly with the collection 1166 contractor to identify and resolve issues that are causing vehicle turnaround times to extend beyond the 1167 Maximum Vehicle Turnaround Time stated in Subsection B. Contractor and its Subcontractors may provide 1168 evidence disputing any Complaint received by the collection contractor, provided the evidence is in the form 1169 of camera recordings of Collection Contractor’s vehicle(s), scale house records, or other documented 1170 timestamp of the collection contractor’s arrival and departure times from the Appr...
Maximum Vehicle Turnaround Guarantee. Contractor shall maintain a maximum average vehicle turnaround time of twenty (20) minutes for Collector delivery of Solid Waste and Other Materials to the Approved Solid Waste Processing DocuSign Envelope ID: 6FD11721-50DF-48AF-BED6-5C2CC660E873
