OPERATIONS SUPPORT SYSTEMS (OSS. 46.1. Sprint will offer unbundled access to Sprint’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Sprint’s databases and information. The OSS element includes access to all loop qualification information contained in Sprint’s databases or other records, including information on whether a particular loop is capable of providing advanced services.
OPERATIONS SUPPORT SYSTEMS (OSS. OSS-1: Average Response Time and Response Interval (Pre-Ordering/Ordering) 1-1 OSS-2: Interface Availability (Pre-Ordering/Ordering) 1-5 OSS-3: Interface Availability (Maintenance & Repair) 1-8 OSS-4: Response Interval (Maintenance & Repair) 1-10 PO-1: Loop Makeup - Response Time – Manual 1-12 PO-2: Loop Make Up - Response Time - Electronic 1-14 Section 2: Ordering O-1: Acknowledgement Message Timeliness 2-1 O-2: Acknowledgement Message Completeness 2-3 O-3: Percent Flow-Through Service Requests (Summary) 2-5 O-4: Percent Flow-Through Service Requests (Detail) 2-8 O-5: Flow-Through Error Analysis 2-11 O-6: CLEC LSR Information 2-13 • LSR Flow Through Matrix 2-15 O-7: Percent Rejected Service Requests 2-18 O-8: Reject Interval 2-20 O-9: Firm Order Confirmation Timeliness 2-24 O-10: Service Inquiry with LSR Firm Order Confirmation (FOC) Response Time Manual 2-27 O-11: Firm Order Confirmation and Reject Response Completeness 2-29 O-12: Speed of Answer in Ordering Center 2-31 Section 3: Provisioning P-1: Mean Held Order Interval & Distribution Intervals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1 P-2: Average Jeopardy Notice Interval & Percentage of Orders Given Jeopardy Notices - - - - - - - - - - - - - - - - - - - - - - - - - - 3-4 P-3: Percent Missed Initial Installation Appointments- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7 P-3A: Percent Missed Installation Appointments Including Subsequent Appointments- - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-10 P-4: Average Completion Interval (OCI) & Order Completion Interval Distribution - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-13 P-4A: Average Order Completion and Completion Notice Interval (AOCCNI) Distribution - - - - - - - - - - - - - - - - - - - - - - - - 3-16 P-5: Average Completion Notice Interval - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-20 P-6: % Completions/Attempts without Notice or < 24 hours Notice - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23 P-7: Coordinated Customer Conversions Interval- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-25 P-7A: Coordinated Customer Conversions – Hot Cut Timeliness % Within Interval and Average Interval - - - - - - - - - - - - - - 3-27 P-7B: Coordinated Custome...
OPERATIONS SUPPORT SYSTEMS (OSS. The pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by CenturyLink’s databases and information.
OPERATIONS SUPPORT SYSTEMS (OSS. 47.1. CenturyLink will offer unbundled access to CenturyLink’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by CenturyLink’s databases and information. The OSS element includes access to all loop qualification information contained in CenturyLink’s databases or other records, including information on whether a particular loop is capable of providing advanced services.
OPERATIONS SUPPORT SYSTEMS (OSS. 48.3.1 SBC-13STATE shall provide nondiscriminatory access to Operations Support Systems (OSS) “functions” to CLEC for pre-ordering, ordering, provisioning, maintenance/repair, and billing under the terms and conditions identified in the applicable Appendix OSS, which is/are attached hereto and incorporated herein by reference.
OPERATIONS SUPPORT SYSTEMS (OSS. 47.1. Embarq will offer unbundled access to Embarq’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Embarq’s databases and information. The OSS element includes access to all loop qualification information contained in Embarq’s databases or other records, including information on whether a particular loop is capable of providing advanced services.
OPERATIONS SUPPORT SYSTEMS (OSS. 48.1. Embarq will offer unbundled access to Embarq’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Embarq’s databases and information. The OSS element includes access to all loop qualification information contained in Embarq’s databases or other records, including information on whether a particular loop is capable of providing advanced services. Separate additional charges for OSS access, if any, are set forth in Table One unless pursuant to a BFR or an ICB.
OPERATIONS SUPPORT SYSTEMS (OSS. 8.1Definitions. The terms listed below shall have the meanings stated below:
OPERATIONS SUPPORT SYSTEMS (OSS. OSS-1: Average Response Time and Response Interval (Pre-Ordering/Ordering) 1-1 OSS-2: Interface Availability (Pre-Ordering/Ordering) 1-5 OSS-3: Interface Availability (Maintenance & Repair) 1-8 OSS-4: Response Interval (Maintenance & Repair) 1-10 PO-1: Loop Makeup - Response Time – Manual 1-12 PO-2: Loop Make Up - Response Time - Electronic 1-14
OPERATIONS SUPPORT SYSTEMS (OSS. The pre-ordering, ordering, provisioning, maintenance and repair, and billing functions supported by CenturyLink’s databases and information. Parity: Means subject to the availability, development and implementation of necessary industry standard Electronic Interfaces, the provision by CenturyLink of services or functionality under this Agreement to Carrier, including provisioning and repair, at least equal in quality to those offered to CenturyLink, its Affiliates or any other entity that obtains such services or functionality unless otherwise set forth in Applicable Law. Until the implementation of necessary Electronic Interfaces, CenturyLink shall provide such services or functionality on a non-discriminatory basis to Carrier as it provides to its Affiliates or any other entity that obtains such services or functionality.
