PCN. The Physician agrees and commits to become part of, and contribute to the success of, a PCN in the community, including the planning and development of the PCN if it has not yet been developed at the beginning of the Term, with the following core PCN attributes: • Process for ensuring all people in a community have access to quality primary care, and are attached within a PCN. • Provision of extended hours of care including early mornings, evenings and weekends. • Provision of same day access for urgently needed care through the PCN or an Urgent Primary Care Centre. • Access to advice and information virtually (e.g. online, text, e-mail) and face to face. • Provision of comprehensive primary care services through networking of PMHs with other primary care providers and teams, to include maternity, inpatient, residential, mild/moderate mental health and substance use, and preventative care. • Coordination of care with diagnostic services, hospital care, specialty care and specialized community services for all patients and with particular emphasis on those with mental health and substance use conditions, those with complex medical conditions and/or frailty and surgical services provided in community. • Clear communication within the network of providers and to the public to create awareness about and appropriate use of services. • Care is culturally safe and appropriate.
PCN. The Physicians agree and commit to become part of, and contribute to the success of, a PCN in the community, including the planning and development of the PCN if it has not yet been developed at the beginning of the Term, working towards the following core PCN attributes: Process for ensuring all people in a community have access to quality primary care, and are attached within a PCN. Provision of extended hours of care including early mornings, evenings and weekends. Provision of same day access for urgently needed care through the PCN or an Urgent Primary Care Centre. Access to advice and information virtually (e.g. online, text, e-mail) and face-to-face. Provision of comprehensive primary care services through networking of PMHs with other primary care providers and teams, to include maternity, inpatient, residential, mild/moderate mental health and substance use, and preventative care. Coordination of care with diagnostic services, hospital care, specialty care and specialized community services for all patients and with particular emphasis on those with mental health and substance use conditions, those with complex medical conditions and/or frailty and surgical services provided in community. Clear communication within the network of providers and to the public to create awareness about and appropriate use of services. Care is culturally safe and appropriate. The Physicians have met or commit to meet the following criteria: Participating in the development and implementation of the PCN within their community. Collaborating with the Agency, Ministry and other health system partners on the development and implementation of the PMH, including using the PMH Readiness Assessment Tool to develop a baseline understanding of and to support meeting the attributes of the PMH. Applying the principles of collaborative care and receiving practice support or participating in team building and training to support the integration of interdisciplinary members into the team. Improving patient access to primary care services. Employing practice and panel assessments, office efficiency practices, and other methods to support enhanced access. Engaging in continuous quality improvement. The Physicians commit to working towards improving performance in the provision of clinical services and improving efficiency and productivity within the PMH and PCN. The Physicians agree to participate in program evaluation through patient and provider surveys.
