Performance Reports, Reviews and Working Relationships Sample Clauses

Performance Reports, Reviews and Working Relationships. During the Term: (a) At least once each calendar month, Worldspan shall provide to Delta a written report comparing the actual performance of Airline Services for the Delta Service User Group with the applicable Performance Objectives, Intermediate Performance Standards, and Minimum Performance Standards and containing such other information with respect to the performance of Airline Services for the Delta Service User Group as may be reasonably requested by Delta. (b) Representatives of Worldspan and Delta shall meet as often as may be reasonably requested by either party, but no less often than once each calendar quarter, to review Worldspan’s performance of Airline Services under this Agreement and to discuss technical plans, financial matters, system performance, service levels and any other matters related to this Agreement that may be reasonably requested by either party. (c) Worldspan shall provide Delta with performance briefings and reports in accordance with Worldspan’s reasonable and customary procedures, as those procedures may be reasonably modified by Worldspan from time to time. However, except with the consent of Delta, Worldspan shall continue to provide Delta with performance briefings and reports in accordance with the procedures utilized by Worldspan immediately prior to the Effective Date and no such modification of those procedures shall reduce in any material respect the type, detail or frequency of the information provided to Delta by Worldspan prior to the Effective Date. (d) Worldspan shall (i) with respect to any development project undertaken for Delta, either as a Delta Dedicated Improvement or as a Joint Improvement for which a portion of the costs are allocated to Delta, promptly notify Delta of (A) any delays in the anticipated completion date for the project from that previously projected by Worldspan or (B) any cost overruns in the anticipated costs for the project from those previously projected by Worldspan, including any remedial action being taken by Worldspan, and (ii) use reasonable business efforts to (A) provide appropriate access to senior management of Worldspan by Delta counterparts, (B) create senior level customer advisory committees (for topics such as Technology, Product Development & Distribution), in order to provide forums for the Served Designated Airlines to learn about applicable Worldspan initiatives and plans relating to Airline Services and to discuss areas of mutual concern and interest, (C) provid...