PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges?
(a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges.
(b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices.
PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges?
(a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges.
(b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract.
8.2 Changes to tariffs and charges
(a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you.
(b) Our standing offer prices will not be varied more often than once every 6 months.
8.3 Variation of tariff due to change of use If a change in your use of energy means you are no longer eligible for the particular tariff you are on, we may transfer you to a new tariff under our standing offer prices:
(a) if you notify us there has been a change of use—from the date of notification; or
(b) if you have not notified us of the change of use— retrospectively from the date the change of use occurred.
8.4 Variation of tariff or type of tariff on request
(a) If you think you satisfy the conditions applying to another tariff or type of tariff under our standing offer prices, you can ask us to review your current circumstances to see whether that tariff or type of tariff can apply to you.
(b) If you meet the requirements for another tariff or type of tariff and request us to do so, we must:
(i) transfer you to that other tariff within 10 business days; or
(ii) transfer you to that other type of tariff from the date the meter is read or the type of meter is changed (if needed).
8.5 Changes to tariffs or type of tariff during a billing cycle If a tariff applying to you changes during a billing cycle, we will calculate your next bill on a proportionate basis.
PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs and charges?
(a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges.
(b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices. Note: We do not impose any charges for the termination of this contract.
8.2 Changes to tariffs and charges
(a) If we vary our standing offer prices, we will publish the variation in a newspaper and on our website at least 10 business days before it starts. We will also include details with your next bill if the variation affects you.
(b) Our standing offer prices will not be varied more often than once every six months.
PRICE FOR ENERGY AND OTHER SERVICES. 11.1 What are our tariffs and charges?
(a) Our tariffs and charges for the sale of energy to you under this Contract are set out in your Energy Plan Details. You agree to pay these tariffs and charges.
(b) The amount we charge you for the energy used at your premises is generally made up of the following components:
(i) the Usage Charges;
(ii) the Daily Supply Charge; and
(iii) the Capacity Charges (if applicable), as specified in your Energy Plan Details, unless your Energy Plan Details contains a different pricing structure.
(c) Different Usage Charges may apply at different times during the day or to different energy usage thresholds. If so, the different rates, times at which these different rates apply, usage thresholds and how they apply will be specified in your Energy Plan Details.
(d) In addition to the amount referred to in paragraph (b), the tariffs and charges that you’re required to pay may include any or all of the following:
(i) exit fees (see clause 7); and
(ii) late payment fees (see clause 13.4); and
(iii) merchant service fees (see clause 13.5); and
(iv) fees for dishonoured payments (see clause 13.6); and
(v) additional costs related to your meter that are incurred at your request or due to your act or omission, such as fees for a special meter read, installation of a new meter or meter repair. These costs don’t include the costs of a scheduled meter read or any meter repair or installation as a result of a faulty meter (unless you’re responsible for causing the fault); and
(vi) connection, disconnection or reconnection fees; and
(vii) any other fees imposed by your distributor due to something specific to your needs (this doesn’t include ordinary charges for the use of the networks in order to supply energy to you, which are already included in the tariffs and charges under this Contract); and
(viii) any other fees set out in your Energy Plan Details; and
(ix) fees for any other goods or services required, or requested by you, on a case-by-case basis (whether or not the fee is specifically set out in the Energy Plan Details).
PRICE FOR ENERGY AND OTHER SERVICES. 9.1 What are our tariffs and charges?
PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our traiffs and charges?
a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices. These are published on our website and include your distributor’s charges.
b) Different tariffs and charges may apply to you depending on your circumstances. The conditions for each tariff and charge are set out in our standing offer prices.
PRICE FOR ENERGY AND OTHER SERVICES. 8.1 What are our tariffs, meter charges and other charges?
(a) Our tariffs and charges for the sale of energy to you under this contract are our standing offer prices for large customers. These are published on our website and include your distributor’s charges.
(b) We may also charge you distribution non-network charges which:
(i) your distributor is entitled to charge you under your connection contract; and
(ii) have been charged to us on your account. Examples of distribution non-network charges are disconnection fees, reconnection fees and meter test fees.
(c) We may also charge you unregulated metering charges which:
(i) we may have been charged by a third party for the provision of metering services including, but not limited to, meter provision, meter maintenance, telecommunications, data acquisition and storage;
(ii) may include capital and operational charges relating to the provision and maintenance of the meter and associated communications equipment; and
(iii) are agreed to by you under contracts for other products and services.
(d) We agree to pay any amounts received from you for customer connection services, being the network charges, distribution non- network charges and unregulated metering charges to the distributor, or other third party providing those services.
(e) The standing offer prices explain the conditions that need to be satisfied for each tariff and charge.
