Procedure – All Employment Relationship Problems Sample Clauses

Procedure – All Employment Relationship Problems. (including personal grievance) (i) If the employment relationship problem cannot be resolved by discussion between the employer and employee, then either party may request assistance from the Ministry of Business, Innovation and Employment who may provide mediation services. This may include: - provision of information or explanation as to where information can be found by way of telephone, fax, email or internet; - provision of information through pamphlets, brochures or booklets; - specialist services, including mediation hearings and meetings. (ii) If the problem is not resolved by mediation, an employee may apply to the Employment Relations Authority for investigation and resolution.