Remedying Problems Sample Clauses

Remedying Problems. After classifying the severity of a problem as set forth in Section 3 of this Exhibit C, LendingTree shall provide the following resources to remedy such problem: - Severity Level 1 problems shall be given the highest priority of resolution. LendingTree shall, immediately upon classifying a problem as a Severity Level 1 problem, begin development of a resolution plan and notify CNBC.xxx xx the status of the problem and the remedy within thirty (30) minutes. LendingTree shall use best efforts on a 24x7 basis to resolve a Severity Level 1 problem. Resolution of Severity Level 1 problems shall occur within one (1) hour. - Severity Level 2 problems shall be given a medium priority of resolution. LendingTree shall, within thirty (30) minutes of classifying a problem as a Severity Level 2 problem, begin development of a resolution plan and notify CNBC.xxx xx the status of the problem and the proposed resolution. LendingTree shall resolve Severity Level 2 problems within three (3) hours. - Severity Level 3 problems shall be given the lowest priority of resolution and LendingTree shall resolve Severity Level 3 problems within five (5) hours. If a permanent repair cannot be made, a temporary resolution (bypass and recovery) will be implemented and a permanent repair implemented thereafter as soon as possible. LendingTree shall maintain a sufficient staff and resources in order to achieve the high level of service described in this Agreement and this Exhibit C. In the event of multiple problems or requests from other partners of LendingTree, resources shall be allocated on a priority basis to CNBC.xxx. Xn the event that LendingTree fails to resolve any Severity Level 1 or 2 problem within the resolution times set forth in Section 4 of this Exhibit C, then LendingTree shall pay to CNBC.xxx $000.00 for each one (1) hour period beyond the specified resolution time that the problem remains unresolved. In the event that LendingTree fails to resolve any Severity Level 3 problem within the resolution time specified in Section 4 of this Exhibit C, LendingTree shall pay to CNBC.xxx $000.00 for each one (1) hour period beyond the specified resolution time that the problem remains unresolved. Any amounts payable by LendingTree pursuant to this Exhibit C shall be paid by LendingTree to CNBC.xxx xxxhin ten (10) days of the occurrence of the event from which the payment arises.
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Remedying Problems. After classifying the severity of a problem as set forth in Section 6 above, Hearst shall provide the following resources to remedy such problem: Problem Classification Telephone Response “Initial Update Period” to Communicate Action Plan Action Time to identify problem and begin working towards resolution Severity 1 30 minutes 90 minutes Work continuously until resolved Immediately Severity 2 1 Hour 4 Business Hours Resolve completely as soon as possible One Business Day Severity 3 5 Business Hours 2 Business Days Reasonable action as needed Within five Business Days Severity 4 8 Business Hours 5 Business Days Reasonable action as needed Within ten Business Days Business hours are 8:00am until 5:00pm Eastern Time on Monday through Friday. Unresolved Critical or High Problem Procedures: Should a Severity 1 or Severity 2 problem not be fixed within the Initial Update Period, Hearst shall dedicate a full-time resource (in-house or third party) qualified to address the situation until resolved. This resource shall provide the Company, at a minimum, with detailed fix plans and twice-daily updates. If a permanent repair cannot be made, a temporary resolution (bypass and recovery) will be implemented and a permanent repair implemented thereafter as soon as practicable.
Sample 1
Remedying Problems. After classifying the severity of a problem as set forth in the preceding Section 4 of this schedule, Xxxxxxx.xxx shall provide the following resources to remedy such problem: - Severity Level 1 problems shall be given the highest priority of resolution. Xxxxxxx.xxx shall, immediately upon classifying a problem as a Severity Level 1 problem, begin development of a resolution plan and notify Reseller of the status of the problem and the proposed remedy within Ifour (4) Business Hours]. - Severity Level 2 problems shall be given a medium priority of resolution. Xxxxxxx.xxx shall, within twenty-four (24) hours of classifying a problem as a Severity Level 2 problem, begin development of a resolution plan and notify Reseller of the status of the problem and the proposed resolution within XXxx (10) Business HOURS]. - Severity Level 3 problems shall be given the lowest priority of resolution and Xxxxxxx.xxx shall respond to Severity Level 3 problems within five (5) business days. Xxxxxxx.xxx will use commercially reasonable efforts to repair errors in the Xxxxxxx.xxx Technology. If a permanent repair cannot be made, a temporary resolution (e.g., bypass and recovery), where possible, will be implemented with a permanent repair implemented thereafter as soon as possible taking into account the severity level of the problem.
Sample 1
Remedying Problems. After promptly classifying the severity of a problem as set forth in Section 13(c) above, Provant Health shall provide the following resources and use its best efforts to remedy such problem:
Sample 1

Related to Remedying Problems

  • Latent Defects Notwithstanding anything to the contrary set forth herein, no acceptance, or deemed acceptance, by City pursuant to this Section shall be applicable with respect to any Latent Defects. An acceptance, or deemed acceptance, by City pursuant to this Section shall not mean that City has accepted, or the other party has been relieved of, responsibility for: (i) compliance with the Laws; (ii) the proper application of construction means or methods; or (iii) correcting any portion of the Project if it later is determined that any portion of the Project is inconsistent with the Final Documents and Drawings.

  • Correction of Errors Contractor shall perform, at its own cost and expense and without reimbursement from the District, any work necessary to correct errors or omissions which are caused by the Contractor’s failure to comply with the standard of care required herein.

  • Correction of Defects 35.1 The Engineer shall give notice to the Contractor of any Defects before the end of the Defects Liability Period, which begins at Completion and is defined in the Contract Data. The Defects Liability Period shall be extended for as long as Defects remain to be corrected.

  • Root Cause Analysis Upon Vendor's failure to provide the Services in accordance with the applicable Service Levels (for any reason other than a Force Majeure Event) Vendor will promptly (a) perform a root-cause analysis to identify the cause of such failure, (b) provide Prudential with a report detailing the cause of, and procedure for correcting, such failure, (c) obtain Prudential's written approval of the proposed procedure for correcting such failure, (d) correct such failure in accordance with the approved procedure, (e) provide weekly (or more frequent, if appropriate) reports on the status of the correction efforts, and (f) provide Prudential with assurances satisfactory to Prudential that such failure has been corrected and will not recur.

  • Force Majeure Event 16.1 If a Force Majeure Event gives rise to a failure or delay in either party performing any obligation under this Agreement (other than any obligation to make a payment), that obligation will be suspended for the duration of the Force Majeure Event.

  • Force Majeure Events a) Neither Party shall be responsible or liable for or deemed in breach hereof because of any delay or failure in the performance of its obligations hereunder (except for obligations to pay money due prior to occurrence of Force Majeure events under this Agreement) or failure to meet milestone dates due to any event or circumstance (a "Force Majeure Event") beyond the reasonable control of the Party experiencing such delay or failure, including the occurrence of any of the following:

  • Force Majeure If by reason of Force Majeure, either party hereto shall be rendered unable wholly or in part to carry out its obligations under this Agreement then such party shall give notice and full particulars of Force Majeure in writing to the other party within a reasonable time after occurrence of the event or cause relied upon, and the obligation of the party giving such notice, so far as it is affected by such Force Majeure, shall be suspended during the continuance of the inability then claimed, except as hereinafter provided, but for no longer period, and such party shall endeavor to remove or overcome such inability with all reasonable dispatch. Choice of Law The Agreement between the Vendor and TIPS/ESC Region 8 and any addenda or other additions resulting from this procurement process, however described, shall be governed by, construed and enforced in accordance with the laws of the State of Texas, regardless of any conflict of laws principles. Venue, Jurisdiction and Service of Process Any Proceeding arising out of or relating to this procurement process or any contract issued by TIPS resulting from or any contemplated transaction shall be brought in a court of competent jurisdiction in Camp County, Texas and each of the parties irrevocably submits to the exclusive jurisdiction of said court in any such proceeding, waives any objection it may now or hereafter have to venue or to convenience of forum, agrees that all claims in respect of the Proceeding shall be heard and determined only in any such court, and agrees not to bring any proceeding arising out of or relating to this procurement process or any contract resulting from or any contemplated transaction in any other court. The parties agree that either or both of them may file a copy of this paragraph with any court as written evidence of the knowing, voluntary and freely bargained for agreement between the parties irrevocably to waive any objections to venue or to convenience of forum. Process in any Proceeding referred to in the first sentence of this Section may be served on any party anywhere in the world. Venue for any dispute resolution process, other than litigation, between TIPS and the Vendor shall be located in Camp or Xxxxx County, Texas.

  • Title Defects If: (i) the Title Commitment reflects any exceptions to title which are not acceptable to Buyer, in Buyer’s sole discretion; (ii) the Survey discloses any state of fact not acceptable to Buyer, in Buyer’s sole discretion; or (iii) at any time prior to the Closing, title to the Property is encumbered by any exception to title not acceptable to Buyer, in Buyer’s sole discretion (with any such exception or unacceptable state of fact being referred to herein as a “Title Defect”); then Buyer may, on or before the Satisfaction Date (or, in the case of a Title Defect not disclosed by the Title Commitment prior to the Satisfaction Date, within fifteen (15) days after Buyer receives notice of such Title Defect), provide Seller with written notice of such Title Defect. Seller shall have the right, but not the obligation (except as specifically set forth below), during the thirty (30) day period after receipt of such notice, but not later than the Closing, to remove such Title Defect or obtain affirmative title insurance coverage acceptable to Buyer, insuring and defending Buyer against any loss, cost, or expense arising out of or related to such Title Defect (“Affirmative Coverage”). If Seller elects to do so, then on or before the Closing Date (as defined below), Seller shall provide Buyer with reasonable evidence of such removal or provide reasonable evidence that such Title Defect will be removed or that such Affirmative Coverage will be obtained. Notwithstanding anything contained herein to the contrary, Seller shall be obligated to expend whatever sums are required to cure or obtain Affirmative Coverage for the following Title Defects prior to, or at, the Closing:

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