Severity 4 definition

Severity 4 means a service issue that has resulted in degraded performance of a service resource.

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Severity 4 means a non-Severity 1, 2 or 3 Error.

Severity 4 means (i) a minor problem or question that does not affect the software function, (ii) an error in software product Documentation that has no significant effect on operations; or (iii) a suggestion for new features or software product enhancement.

Examples of Severity 4 in a sentence

• N/A 1 Business Day 4 Business Hours 8 Business Hours Severity 4 (Low): A general usage question, reporting of a documentation error or recommendation for a future product enhancement or modification.

• Environment/Workspace: Production, Test/UAT, Dev Severity 4 Minor impact.

• Severity 4 (Low): A general usage question, reporting of a documentation error or recommendation for a future product enhancement or modification.

• Severity 4 means minor intermittent functionality or performance issue, or information is required on the Cloud Service.

• Severity 1: Network down Severity 2: Problem that will cause a severity 1 circumstance if not corrected Severity 3: Recurring operational problem Severity 4: Technical questions / future release request / software upgrades Severity 5: Single event problem with minor impact Severity 6: Currently used for advance warranty issues if applicable Severity 7: Problems that will be resolved in a future software release.

More Definitions of Severity 4

Severity 4 means minor intermittent functionality or performance issue, or information is required on the Product. There is little or no impact to Your business operation. You and Cisco both are willing to provide resources during Standard Business Hours to provide assistance or information as requested.

Severity 4 means a reported anomaly in the licensed product that does not substantially affect end-point ability to perform normal business operations. This is a minor problem and does not constitute any significant limitation to products ability to allow normal business operation. An anomaly may be easily circumvented, e.g., a product cosmetic anomaly or documentation flaw; end-point devices and/or Software may have been interrupted but recovered. “Site” means the physical location where System(s) are installed as specified by Customer in Customer’s User Center account.

Severity 4 means a question about Product use or implementation.

Severity 4 means a Problem not covered above, including supported Licensed Product enhancement requests.

Severity 4 means non-critical development is degraded, or minor production problems and/or questions exist.

Severity 4 means an issue occurs where there is a low-impact problem with limited or no loss in effective functionality of the Commercial Solution. Severity 4 issues may also be used to classify Your recommendations for future product enhancements or modifications.

Severity 4 means: (a) a reported anomaly in the product that does not substantially restrict the use of one or more features of the licensed product to perform necessary business functions; this is a minor problem and is not significant to operation; or (b) an anomaly that may be easily circumvented or may need to be submitted to EMI Research and Development as a request for enhancement. Site means the physical location where EMI services are installed. Software means the object code version of the intangible information constituting one or more computer or apparatus programs and the informational content of such programs, together with any Documentation supplied in conjunction with, and supplementing such programs, the foregoing being provided to Customer by way of electronic transmission or by being fixed in media furnished to Customer. Software Support Services (SDS) means he set of services provided by EMI and covered by this SLA Support means the Technical Support Services provided by EMI directly to Customer as set forth in the EMI Support Plan. Support Plan means the direct Support program offering and procedure described in the EMI Support Plan document.