Review of Service Levels. The Parties shall review in good faith each then-current Service Level once during each calendar year to evaluate Provider’s performance under such Service Level, including any remedial steps Provider has taken to address any Service Level failures, during such period. As part of such review, the Parties shall discuss any ongoing improvements to the Services that are necessary to ensure continued adherence to the applicable Service Levels (including the Service Levels as updated, if applicable), and Provider shall promptly integrate any such improvements into the Services. Provider shall also use reasonable efforts to identify any processes used by Provider in connection with other customers that would benefit Recipient to improve the performance of Services hereunder against the Service Levels, and shall implement any methods of improving such performance against the Service Levels approved by Recipient. If Recipient identifies any Service Level issues prior to any scheduled Service Level review, it may require a meeting with Provider prior to the next scheduled Service Level review to discuss and determine a resolution for such issue, but no more than once per Calendar Quarter.
Review of Service Levels. The Company may review any of the service levels set out in this Schedule. In the event the Company elects to change any of the service levels, it will notify you in advance. Date of Agreement dd/mmmm/yyyy Effective date of Variation dd/mmmm/yyyy Signatures For the Customer For the Company Name: Position : Date: Name: Position : Date: The Company warrants all products purchased from the Company as being free from defects in material and workmanship for 12 months from the date of delivery to the Customer, provided such products are installed and/or operated in accordance with the Company’s installation guidelines and relevant product specific user manual.
Review of Service Levels. Acquirer and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
Review of Service Levels. Acquirer and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. Russian Xxxxx RUB Sri Lanka Rupees LKR Saudi Ryal SAR Australian Dollar AUD British Pound Sterling GBP Canadian Dollar CAD Chinese RMB Yuan CNY Danish Krone DKK European EURO EUR Hong Kong Dollar (for Macau only) HKD Indian Rupee INR Japanese Yen JPY Macau Pataca (for Hong Kong only) MOP Malaysia Ringitt MYR New Taiwan Dollar TWD New Zealand Dollar NZD Norwegian Krone NOK Philippine Peso PHP Singapore Dollar SGD South African Rand ZAR South Korean Won KRW Swedish Krona SEK Swiss Franc CHF Thai Bhat THB US Dollar USD
1. The Parties hereby acknowledge, pursuant to [*] of the Agreement, that:
a. Planet Payment has established a [*] of [*] to [*] obligations under [*] of the Agreement.
b. The [*] has been [*] as an [*]in the [*] of [*] alone (but designated appropriately as the [*] for the purposes of this Agreement) in a [*] that is mutually acceptable to [*] and [*], and
c. The [*] in which the [*] is [*]shall only require the approval of [*] to [*] from the [*].
2. Acquirer acknowledges that the parties or their Affiliates have entered into similar agreements to this Agreement with Planet Payment with respect to other territories. A single [*]of up to [*], which has already been [*] by [*] will be used for all such agreements.
3. The [*] shall be [*] during the term of this Agreement and for a period of [*]. Notwithstanding the foregoing, if there is any [*], for which the [*], at the [*] of [*] stated in the first sentence of this paragraph, then the [*] shall be [*] until the [*] of any [*]. If there is a potential or threatened Infringement Claim for which the [*] of the [*] apply at the [*] of the [*] stated in the first sentence of this paragraph, then the [*] shall be [*] for a [*], unless an [*] is [*] that [*], in which event the [*] shall be [*] until the [*] of such [*]. If there is no [*] or [*], which arises [*] after the [*] the [*], then the [*] hereunder shall terminate.
Review of Service Levels. Each quarter after the applicable Service Commencement Date, the Parties will jointly review the Service Levels and mutually agree upon adjustment of any Service Level to reflect any improved performance capabilities associated with advances in the technology and methods used to perform the Services. Throughout the Term, ACS will use commercially reasonable efforts to identify and notify Customer of commercially reasonable methods of improving the Service Levels or ACS’ performance of Services. Any change in Service Levels is subject to the Change Control Procedures.
Review of Service Levels. GPPC and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
Review of Service Levels. In addition to the Service Level adjustments specified in Exhibit 3, upon Chordiant’s request, the Steering Committee shall review the Service Levels for the preceding twelve (12) months during the last calendar quarter of every Contract Year, and, with respect to any Service Levels that are no longer appropriate because of an increase, decrease or change to the Services, or for any other reason, subject to mutual agreement between the Parties, shall adjust such Service Levels for the subsequent Contract Year. In addition, Chordiant may, at any time upon notice to Supplier, initiate a review to adjust any Service Level which Chordiant believes is inappropriate at the time.
Review of Service Levels. The Parties will meet to review the Service Levels yearly. As a result of those meetings and as necessary from time to time during the Term, the Steering Committee may, by mutual agreement, add to, delete or adjust the Service Levels. The Parties’ intent of such yearly review is to agree upon year over year performance improvements in the Service Levels.
Review of Service Levels.
(a) The Parties must jointly review the Service Levels and adjust them in accordance with the mechanism described in section 8.1 of Exhibit 3 (Service Level Management).
(b) Without limiting the provisions of section 8.1 of Exhibit 3 (Service Level Management), the Supplier must, at its own cost, regularly identify and notify Transport of any methods of improving the Service Levels...[Remainder omitted].
Review of Service Levels. If requested by Xxxxxxx, within six (6) months of each Service Commencement Date and every six (6) months thereafter, the Parties shall jointly review the Service Levels and mutually adjust them to reflect any improved performance capabilities including those associated with advances in the technology and methods used to perform the Services. The Parties acknowledge that they generally expect the Service Levels to improve continuously. Provider shall identify Best Commercial Practices of improving performance against the Service Levels and identify proven techniques and tools from other installations within its operations that would benefit Xxxxxxx either operationally or financially.
