Service and Support Plan. As part of the Project Plan, the awarded Provider will provide a complete Service and Support plan. Each Bidder will acknowledge here its responsibility to do so should it become the Provider.
Service and Support Plan. In consideration of the incremental Volume Commitment made by Customer pursuant to Section 3 of this Amendment 3, Nortel Networks will provide Customer with the extended support Services as described in Supplemental Terms Annex 5, attached hereto and incorporated herein as Schedule B to this Amendment 3 (“Support Services Statement of Work”) for the Nortel Networks GSM/GPRS/UMTS Data Core Products purchased pursuant to this Agreement. Such extended support Services will be provided to Customer at no additional cost until the expiration or termination of this Agreement, and will be provided only after expiration of the initial applicable warranty period. The extended support Services provided herein are non-transferable and any attempt to do so is void.”
Service and Support Plan. Subject to Customer’s satisfaction of the GSM/GPRS Overlay Commitment, Nortel Networks will provide Customer with the extended support Services as described in Supplemental Terms Annex 5, attached hereto and incorporated herein as Schedule A to this Amendment 2 (“Support Services Statement of Work”) for the Nortel Networks GSM/GPRS Products, as described herein, and all other Products purchased pursuant to this Agreement. Such extended support Services will be provided to Customer at no additional cost until the expiration or termination of this Agreement, and will be provided only after expiration of the initial applicable warranty period. The extended support Services provided herein are non-transferable and any attempt to do so is void.”
Service and Support Plan. Nortel Networks shall make available to Customer, as, when and if ordered by Customer, for a period of three (3) years after expiration of the Term, a Service and Support Plan. The terms of the Service and Support Plan during the Term are attached hereto as Attachment C. The terms of the Service and Support Plan for the three (3) year period after the expiration of the Term shall be no less favorable to Customer than the terms of the Service and Support Plans made generally available to Nortel Networks' customers at such time. The prices for the Service and Support Plan during the Term are set forth in Attachment C and are no less favorable to Customer than Nortel Networks' current standard rates.
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