Solution Support Services and Renewal Options. Sixty (60) calendar days prior to the expiration of the Warranty Period, Supplier shall notify the VADOC in writing of such expiration. VADOC may, at its sole discretion, order from Supplier Solution Maintenance Services including new Software releases, updates and upgrades. The MCP will be for a period of one (1) year and at an annual fee of ten percent (10%) of the Software license fee paid by the VADOC for its then current installed base. Supplier shall notify the VADOC 60 days prior to the expiration of the MCP, and the VADOC may, at its sole discretion, renew Maintenance Services for an additional one (1) year period. Any increase in the annual fee for renewed Maintenance Services may not exceed the lesser of (i) three percent (3%), or (ii) as defined in the “Fees, Ordering and Payment Procedure” section of this Contract below, in effect at the time of renewal. Supplier warrants that it shall make Support Services available for all the Solution components listed in Exhibit 5 for a period of at least five (5) years from the expiration of the initial Warranty Period of any Solution provided to the VADOC pursuant to this Contract. Cancellation of Maintenance Services by the VADOC shall not affect this Contract or the grant of any license by Supplier.
Solution Support Services and Renewal Options. Supplier will continue to provide Solution support Services, applicable software required for the Solution, and Maintenance/Warranty Services throughout the duration of the contract, including option years.
Solution Support Services and Renewal Options. Sixty (60) calendar days prior to the expiration of the Warranty Period, Supplier shall notify the Authorized User in writing of such expiration. Authorized User may, at its sole discretion, order from Supplier Solution Maintenance Services including new Software releases, updates and upgrades. The MCP will be for a period of one (1) year and at an annual fee of ten percent (10%) of the Software license fee paid by any Authorized User for its then current installed base. Supplier shall notify the Authorized User 60 days prior to the expiration of the MCP, and the Authorized User may, at its sole discretion, renew Maintenance Services for an additional one (1) year period. Any increase in the annual fee for renewed Maintenance Services may not exceed the lesser of (i) three percent (3%), or (ii) as defined in the “Fees, Ordering and Payment Procedure” section of this Contract below, in effect at the time of renewal. Supplier warrants that it shall make Support Services available for all the Solution components listed in Exhibit C for a period of at least five (5) years from the expiration of the initial Warranty Period of any Solution provided to an Authorized User pursuant to this Contract. Cancellation of Maintenance Services by an Authorized User shall not affect this Contract or the grant of any license by Supplier.
