Support for Equipment Sample Clauses

Support for Equipment. In the event Customer experiences a problem with any Equipment, Customer may request assistance from WTI Customer Service by calling, toll free in the U.S. (000)000-0000, or such other number(s) for WTI Customer Service in other countries as are published on WTI’s website at xxx.XXXXxxxxxxxxxxxxx.xxx. WTI will respond to Customer’s request via telephone or email within one (1) business hour and will then use commercially-reasonable efforts to identify and resolve the problem remotely. Customer must provide a telephone line and suitable modem connection to the Equipment to enable WTI to provide remote support. If the problem cannot be resolved remotely, Customer may request that WTI dispatch, at Customer’s expense, a qualified technician or project engineer who is familiar with the Equipment and its operation to Customer’s location during normal business hours to troubleshoot the problem. Customer shall be liable to WTI for WTI’s premises visit charge at WTI’s prevailing rate, plus WTI’s charges (also at its prevailing rates) for the services of the technician or project engineer in troubleshooting the problem and making any corrections. If it is determined that the problem is due to a defect in any equipment, including without limitation, any Equipment purchased or rented from WTI, Customer may request that WTI replace the defective equipment, in which case, Customer shall be liable to WTI for the cost of the replacement equipment (including without limitation, any Equipment purchased or rented from WTI) and any installation or configuration thereof, at WTI’s prevailing rates. Customer will be solely responsible, in such event, for determining whether any defective equipment, including, without limitation, any defective Equipment, is under warranty and whether and how WTI’s replacement of such equipment would affect Customer’s warranty rights. WTI shall have no responsibility for any loss or diminishment of Customer’s rights under any warranty, including, without limitation, any Equipment warranty, resulting from WTI’s replacement of any equipment, as provided herein. All replacement equipment, including, without limitation, Equipment, will be provided on an “AS IS” basis, without warranty. Support service available from WTI does not include upgrades of software versions or repairing or arranging to have equipment repaired (including without limitation, any Equipment purchased or rented from WTI). Support services may be provided by WTI or third-party cont...
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Related to Support for Equipment

  • Installation Services The Bitstream 2a Service includes a Standard Install as set out below (in each case to the extent that the relevant provisioning works are not already complete for the relevant Service Order).1

  • Customer Equipment Customer represents and warrants that it owns or has the legal right and authority, and will continue to own or maintain the legal right and authority during the term of this Agreement, to place and use the Customer Equipment as contemplated by this Agreement. Customer further represents and warrants that its placement, arrangement, and use of the Customer Equipment in the Internet Data Centers complies with the Customer Equipment Manufacturer's environmental and other specifications.

  • Removable media devices All electronic files that contain DHCS PHI or PI data must be encrypted when stored on any removable media or portable device (i.e. USB thumb drives, floppies, CD/DVD, smartphones, backup tapes etc.). Encryption must be a FIPS 140-2 certified algorithm which is 128bit or higher, such as AES.

  • Computer Equipment No computers and/or personal electronic devices, such as tablets and laptop computers, or any component thereof, may be purchased with funds provided under this Contract, regardless of purchase price, without prior written approval of ADMINISTRATOR. Any such purchase shall be in accordance with specifications provided by ADMINISTRATOR, be subject to the same inventory control conditions specified above in Subparagraphs 18.1.1 to 18.1.4, and, at the sole discretion of ADMINISTRATOR, become the property of COUNTY upon termination of this Contract.

  • Installation Where installation is required, Contractor shall be responsible for placing and installing the equipment or parts in the required locations at no additional charge, unless otherwise specified in the Price Sheets. All materials used in the installation shall be of good quality and shall be free of defects that would diminish the appearance of the equipment or render it structurally or operationally unsound. Installation includes the furnishing of any equipment, rigging, and materials required to install or replace the equipment or parts in the proper location. Contractor shall protect the site from damage and shall repair damages or injury caused during installation by Contractor or its employees or agents. If any alteration, dismantling, excavation, etc., is required to achieve installation, the Contractor shall promptly restore the structure or site to its original condition. Contractor shall perform installation work so as to cause the least inconvenience and interference with Customers and with proper consideration of others on site. Upon completion of the installation, the location and surrounding area of work shall be left clean and in a neat and unobstructed condition, with everything in satisfactory repair and order.

  • Television Equipment Recycling Program If this Contract is for the purchase or lease of covered television equipment, then Contractor certifies that it is compliance with Subchapter Z, Chapter 361 of the Texas Health and Safety Code related to the Television Equipment Recycling Program.

  • Communication Equipment All charges for equipment or services used for communication between the Manager or the Corporation or Fund and the custodian, transfer agent or any other agent selected by the Corporation;

  • Equipment The Fund shall obtain and maintain at its own cost and expense all equipment and services, including but not limited to communications services, necessary for it to utilize the Software and obtain access to the System, and Custodian shall not be responsible for the reliability or availability of any such equipment or services.

  • Life support equipment (a) If a person living or intending to live at your premises requires life support equipment, you must: (i) register the premises with your retailer or with us; and (ii) provide medical confirmation for the premises. (b) Subject to satisfying the requirements in the Rules, your premises may cease to be registered as having life support equipment if medical confirmation is not provided to us or your retailer.

  • Equipment and Software To use the Mobile Remote Deposit Services, you must obtain and maintain at your expense, compatible equipment and software that we may specify from time to time.

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