Telephone enquiries Sample Clauses

Telephone enquiries. The Organisation during its normal business hours will make available a named individual or individuals to answer or deal with telephone enquiries raised by the Council’s elected members or officers in respect of issues affecting the Organisation’s current or future tenants arising out of the Organisation’s responsibilities and to respond as appropriate and as soon as practicable and in any event no later than 10 working days from receipt.
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Telephone enquiries. Where possible, telephone calls will be answered immediately. If a voicemail is left with a member of the team, we will aim to return your call the same day if it is received during office hours and within 24 hours where this is not possible. Where we have to obtain further information to deal with your query, we will give you regular updates on progress.
Telephone enquiries. Selima will respond to all telephone enquiries regarding payments to be made or having been made within 48 hours, exceptions are: Multiple-period enquiries which will be answered within 21 working days Multiple-Tax Year enquiries which will be answered within 28 working days During Payroll processing Selima will respond within 7 working days to all written communications, this includes all Emails, letters, forms received from employees or 3rd parties, exceptions are: Multiple-period enquiries which will be answered within 21 working days Multiple- Tax Year enquiries which will be answered within 28 working days During Payroll processing
Telephone enquiries. You may telephone us during normal business hours to request information about your account. You must, however, be able to identify yourself as the true account holder in order for us to supply you with the requested information.
Telephone enquiries. Where possible, telephone calls will be answered straight away. If a telephone voicemail is left with one of the team, a member of the team will aim to return your call no later than 2 working days after receipt. Where further information is required before a response is sentan update on the progress if the information required will take longer than 2 working days to obtain. Personal Callers: The department is happy to receive personal visits from staff. Staff who wish to discuss a HR issue with a member of the team should contact the appropriate person to arrange a convenient appointment. When making a request, staff are able to indicate if they wish to have a discussion in private so that the team can make the necessary
Telephone enquiries. If you have a telephone enquiry, relating to an account, payment options, concession entitlements or other information about our services, you may contact us during hours of 8.30 am to 5.30 pm , Monday to Friday. Our contact phone number is provided on your account, in the customer pamphlet, and in the telephone directory. If your enquiry cannot be answered immediately, we will provide a response to your enquiry within five working days of receiving it.
Telephone enquiries. If you have a telephone enquiry, relating to a bill, payment options, concession entitlements or other information about our services, you may contact us on 13 20 92 between 8.30am and 5.30pm, Monday to Friday, excluding public holidays. Our contact phone number is provided on your bill, in the phone directory and on our website. If your enquiry cannot be answered immediately, we will provide a response to your
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Telephone enquiries. The first 10 minutes (5 minutes for non- members) of initial enquiries are not chargeable. After that, the hourly rate applies. HMFA Member £86.00 per hour + VAT HFMA Non-Member £165.00 per hour + VAT Certificates of Compliance £50.00 per certificate + VAT (additional certificates requested at the same time are charged at a rate of £10 per certificate + VAT) Urgent Surcharge 35% of the Net invoice amount + VAT. CLEAR CHECK stamp renewal review 20% discount on a previously submitted Labelling and Marking literature which has received a CLEAR CHECK stamp within the last two years. Invoices are submitted monthly and must be settled within 30 days. First-time users of the service will require pre-payment via pro-forma invoice. Non-members are required to pay by proforma invoice based on the amount of time estimated for completion of the work. The proforma payment is non-refundable and the non-member company has a responsibility to return materials at every stage of the review in order that the agreed job can be completed end-to-end by CLEAR CHECK. There is no cut-off point and any remaining prepaid time can be used at the discretion of the company at any point within the same financial year.

Related to Telephone enquiries

  • Telephone Services All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

  • Telephone Service 7.1 Telephone service means, without visiting the Bank, remotely, commensurate with the procedures and regulations established by the Bank, a client’s using telephone communication, to employ various bank services via the telephone number registered at the Bank. In particular: 7.1.1 Obtaining bank information; 7.1.2 Obtaining information on the client’s account(s) requisites, balances and transactions; 7.1.3 Subscribing for various bank services determined by the Bank and amending the registered data; 7.1.4 Within the limits, making transfers and conversions between own accounts; 7.1.5 Changing the email address and factual/legal address; 7.1.6 Opening current and/or deposit account(s); 7.1.7 Expressing a will to receive, change and/or cancel various bank products (among them credit/deposit) (submission of an application to the Bank); 7.1.8 Adding amounts to deposits, consistent with the terms provided in the respective agreement; 7.1.9 Submission of an application (expression of request) to produce a new card/renew, block/unblock the card; 7.1.10 Renewing, blocking the internet bank password; 7.1.11 Transferring money on a credit/installment card of the client and/or depending on the credit limit established for the card payment of the due amount, including pre-payment; 7.1.12 Submission of an application to receive back the amount charged by an ATM. 7.2 The telephone service is activated upon a client’s opening an account. The telephone service is applicable to all bank accounts of the client. If the client does not wish to receive a telephone service with regard to any of their accounts, the client must notify the Bank in writing or in another form envisaged by this agreement (including by notifying via contact center [telephone service center of the Bank], or by means of the internet bank). 7.3 The client is entitled to make a call from any telephone number for the purpose of blocking the bank card and/or to obtain any general bank information. Blocking the bank card shall be effected only after the client is identified. 7.4 By this agreement, the client expresses consent that any telephone conversation with them (as well as any request/application to obtain bank information, registration for using the service center, amending registered data, receiving bank [including credit/deposit] products and/or carrying out a transaction) shall be recorded on the electronic database of the Bank and in case of dispute the record shall be used as evidence. 7.5 The Bank, for the purpose of identification of the client, shall use telephone numbers of the client registered at the Bank and the questions pre-determined by the Bank. The client is identified before providing a telephone service or any other bank service/upon registering for various bank products (electronic services). Without passing the process of identification, the client shall not receive the telephone service described in clause 7.1 of this agreement, other than bank information of a general nature. Upon each telephone communication with the Bank (each time of receiving a telephone service), the client should undergo the identification procedure (give correct answers to the questions [pre-determined by the Bank] raised by the contact center operator). 7.6 The Bank is authorized to refuse to provide telephone service to a person who fails pass the identification procedure. 7.7 In the event the bank representative suspects that a third person other than the client is making attempts to obtain information or carry out a transaction, the Bank is authorized to refuse to perform the telephone service(s). 7.8 For the purpose of identifying a client, the Bank is entitled, at its own discretion, to establish additional mechanisms (requirements) in case of the disregard of which the client will be unable to receive the service described in clause 7.1 of the present agreement, other than bank information of a general nature. 7.9 The client orders the Bank and gives it the right, while establishing telephone communication with the Bank and after passing relevant identification/verification procedures, to: 7.9.1 Provide to them information on their accounts; 7.9.2 At the request of the client, to perform transactions allowed by the Bank within the limits of the telephone service. 7.10 The client is authorized, at any time, to request the Bank to stop telephone calls service provision and/or offering product(s)and registering. To register such a request, the client should perform one of the listed actions below: 7.10.1 Visit a bank branch/service center; 7.10.2 Register the request at the contact center; 7.10.3 Send a notification to the Bank via the internet bank. 7.11 The Bank is obliged, no later than 10 (ten) working days after receiving the request from the client indicated in clause 7.10 of the agreement, to stop making telephone calls to the client for the purpose of offering services and/or products and registration.

  • Telephone No Name (Including Area Code) Department ---- --------------------- ----------

  • Telephone Calls Calling, Monitoring and Recording‌ For our mutual protection, and to enable us to provide better service to you, we may monitor and/or tape-record any of our telephone conversations.

  • TELEPHONE COMMUNICATIONS Both parties may communicate by telephone, but it is agreed that no instructions that require action will be left on any messaging service since neither party can guarantee that they will be received or actioned. Telephone conversations may be recorded by Us for training or monitoring purposes.

  • Telephone Access Employees shall be entitled to reasonable use of the client's telephone for local calls during the evening to speak with family members (i.e., spouse, children, dependants, parents). Employees may not receive personal calls on the client's telephone nor give out the client's telephone number. In the case of urgent personal calls to the employee, messages will be taken by the Employer and passed on to the employee as soon as possible. In the event of an emergency, the employee shall use the client's telephone to contact the appropriate authorities or the contact person designated by the Employer.

  • Communications and Contacts The Institution: [NAME AND TITLE OF INSTITUTION CONTACT PERSON] [INSTITUTION NAME] [ADDRESS] [TELEPHONE NUMBER] [FACSIMILE NUMBER] The Contractor: [NAME AND TITLE OF CONTRACTOR CONTACT PERSON] [CONTRACTOR NAME] [ADDRESS] [TELEPHONE NUMBER] [FACSIMILE NUMBER] All instructions, notices, consents, demands, or other communications shall be sent in a manner that verifies proof of delivery. Any communication by facsimile transmission shall also be sent by United States mail on the same date as the facsimile transmission. All communications which relate to any changes to the Contract shall not be considered effective until agreed to, in writing, by both parties.

  • Telephone Consultation When an Employee, who has been assigned on-call duty, is consulted by telephone and is authorized to handle patient/resident/client matters without returning to the workplace, such Employee shall be paid at the overtime rate for the total accumulated time spent on telephone consultation(s), and corresponding required documentation, during the on-call period. If telephone consultation has been provided by the Employee and the total accumulated time spent on such telephone consultation(s) and corresponding required documentation, during the on-call period, is less than 30 minutes, the Employee shall be compensated at the overtime rate for 30 minutes.

  • Telephone Monitoring You agree that Chase and its third-party service providers may listen to and record telephone calls as part of providing program services.

  • TELEPHONE NOTIFICATION CONTRACTOR shall notify ADMINISTRATOR by 29 telephone immediately upon becoming aware of the death due to non-terminal illness of any person 30 served pursuant to this Agreement; provided, however, weekends and holidays shall not be included for 31 purposes of computing the time within which to give telephone notice and, notwithstanding the time 32 limit herein specified, notice need only be given during normal business hours.

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