Transition to Customer Success Sample Clauses

Transition to Customer Success. Following the completion of the post go-live support period and assuming all critical implementation tasks are complete, Customer will be transitioned to their Customer Success Manager (CSM) and to the First Due Support team.
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Related to Transition to Customer Success

  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by Ygnition for resale pursuant to the Resale Attachment, upon request by Ygnition, Verizon will establish an arrangement that will permit Ygnition to route the Ygnition Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by Ygnition. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by Ygnition and a mutually agreed-upon schedule. This routing arrangement will be implemented at Ygnition's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, Ygnition will be responsible for ongoing monthly and/or usage charges for the routing arrangement. Ygnition shall arrange, at its own expense, the trunking and other facilities required to transport traffic to Ygnition’s selected provider of operator and directory assistance services.

  • Access to Personnel Files All employees shall be allowed access to their personnel files during normal working hours for inspection and/or copies of documents which will be provided by the Employer. Such inspection shall be made subject to prior arrangement with the Employer.

  • Access to Personnel File Each employee shall have reasonable access to his/her personnel file for the purpose of reviewing any evaluations or formal disciplinary notations contained therein, in the presence of the Director of Personnel or designate. An employee has the right to request copies of any evaluations in this file.

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