Types of Support. 13.1.1. New (to the Profession) Teacher—support is automatically provided through the Induction programs (see Article 14).
Types of Support. Support for Customer will be provided by the FATHOM Technical Support Help Desk which utilizes a collaboration support model (non-tiered) which provides the agents the ability to resolve any issues in the most efficient way possible.
Types of Support. 1. CIRM may offer support in the form of Grants or Loans. Eligibility for each type of funding will be decided on a case-by-case basis prior to issuance of the Request for Applications (“RFA”). Unless otherwise determined by the Intellectual Property and Industry Subcommittee of the ICOC, based on the recommendation of the President, CIRM will not offer loans in connection with RFAs for which the ICOC has budgeted less than $3 million per award.
Types of Support. Subject to the exclusions in clause 3.5 and obligations in 3.4 we provide a second-line helpdesk for named administrators which will be operational within Business Hours for queries or Faults that your administrators cannot resolve. The Named Administrators may communicate with our helpdesk by telephone or email
Types of Support. 3.1. During the Term of this Agreement, Forsta will offer Client support services, Service Enhancements, and Additional Services (jointly “Support”) as detailed in this Schedule 4.
