UNDERSTANDING AND APPROACH TO PROJECT DELIVERY Sample Clauses

UNDERSTANDING AND APPROACH TO PROJECT DELIVERY. Task 1 – Employer Support (Rule 211) Average Vehicle Ridership (AVR) Survey Services Every two years, Ventura County employers with 100 or more employees receive notice from the VCAPCD to comply with Rule 211 – Transportation Outreach Program. This rule requires employers to conduct an Employee Commute Survey which collects travel data from commuters during their biennial survey week. Data collected by the VCAPCD is used to calculate emission reductions attained by commuters who use a commute mode other than driving alone (carpool, vanpool, bike, walk, bus, train and telework). These results are reported to the Environmental Protection Agency (EPA) to demonstrate the effectiveness of Rule 211. Employers have the option of conducting their survey using VCAPCD’s paper survey forms, or VCTC Rule 211 survey forms which are offered via a paper survey, online survey, or a combination of the two. ITS has been the incumbent for this project since 2017 and has developed an exceptional working relationship with the VCAPCD. Since 2017, ITS has successfully handled an increase in the number of employer clients receiving service. Specifically, prior to ITS, 50% of Rule 211 survey employers used VCTC’s services. As of November 2022, ITS serves 82% of Rule 211 survey employers. This represents a total of 58 new employer clients. The increase is a direct result of VCTC, VCAPCD and ITS collaboratively working together to deliver outstanding service to employers located in Ventura County. On a monthly basis, VCAPCD notifies employers of their upcoming survey via email. ITS proactively contacts these employers who have utilized ITS’ survey services in the past, while new employer clients reach out to ITS directly for survey assistance. Each employer client fills out an online form from ITS, which provides all information about their upcoming survey (employee count, survey type, contact information, and user access). Upon completion of their pre-survey paperwork, a Microsoft Teams meeting is scheduled for the employer’s survey briefing, where ITS provides the following: • Review of 211 and the survey process • In-depth training of AVR software for survey management
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