Web Site Support Sample Clauses

Web Site Support. DGBI also agrees to provide client with the support services stated in Schedule "D" to maintain and update the Web Site on the World Wide Web at the cost to Client stated in Schedule "D." The costs for the support services set forth in Schedule "D" shall be valid for a period of two (2) years from the date Client accepts the Final Version of the Web Site. Thereafter, Client and DGBI may negotiate a new cost structure for the support services. If Client and DGBI are unable to agree upon a new cost structure, DGBI will continue to provide the support services to Client at One hundred and ten percent (110%) of the costs listed on Schedule "D" for a period not to exceed six (6) months, at which time, if the parties have not agreed upon a new cost structure, Client's Web Site will no longer be supported by DGBI.
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Web Site Support. (a) Health Net and SafeGuard shall develop jointly (i) individual web pages to appear on their respective web sites that provide the information and functionality mutually determined by Health Net and SafeGuard to be necessary or desirable to provide Subscriber support for the Health Net Branded Products, and (ii) hyperlinks between the Health Net hosted web site (http://www.heaxxxxxx.xxx) xxx xxx XafeGuard hosted web site ------------------------ (http://www.safxxxxxx.xxx) xxxxxxxx xgreeable to Health Net and SafeGuard. ------------------------ SafeGuard shall provide the same level of Subscriber functionality on the SafeGuard web site to support the Health Net Branded Products that it provides to support any other dental benefit program. Notwithstanding the foregoing, each party shall have sole responsibility for providing, hosting and maintaining, at its expense, their respective web sites.
Web Site Support. Xxxxx.xxx will provide ADT with access to support through the ADT Website. Specific offerings on the ADT Website may change from time to time in Xxxxx.xxx’s discretion, but the ADT Website generally includes ADT’s case summary, Software downloads, Documentation, Incident reports and access to Xxxxx.xxx’s knowledgebase. [***] = CONFIDENTIAL TREATMENT REQUESTED
Web Site Support. Online support is available 24 hours a day, offering HOST the ability to resolve its own problems with access to SLGX's most current information. HOST will need to enter its designated user name and key number to gain access to the technical support areas on SLGX's web site. SLGX's technical support areas allow the HOST to: (i) search an up-to-date knowledge base of technical support information, technical tips and featured functions; (ii) access answers to FAQs; (iii) send e-mail inquiries to SLGX (current response time is between 3-5 days); and (iv) access a BBS monitored by SLGX technical representatives which serves as an interactive user forum for users to exchange ideas and solutions, list current hot topics, post inquiries to SLGX technical analysts, and share experiences.
Web Site Support. The contractor shall maintain an operating website in support of CoMSupCen operations. The website, used by both internal and external users, will utilize SQL database back ends and strong authentication to ensure data security. The website shall be maintained and operated in accordance with DoD web site administration policies, protocols and procedures. The contractor is responsible for configuration management implementation, ensuring only approved changes to the baseline will be put into service, and for maintaining a documentable history of all changes to the system. The contractor shall be responsible for the planning of a transition from the current dot-com domain to a dot-mil domain. The actual execution will be directed by a task order. Prior to that dot-mil transition, the CoMSupCen domain name will be provided by the Government. During the transition, the contractor shall ensure no loss in connectivity or capability. After the dot-mil transition, the contractor shall comply with all applicable DoD IT regulations (including Defense Information Systems Agency (DISA)-issued Security Technical Implementation Guides (STIGs)) relating to databases, database servers, web sites, application security/development, and website code. The contractor shall add the web site to the router list so that Internet traffic may reach the web servers. The contractor shall ensure the website is functional, available (97%) and accessible. Immediately notify the COR if the website is non-functional. Report any outages during the Quarterly IPR showing downtimes, causes and resolutions.

Related to Web Site Support

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Hosting 46.7.4.1 At CLEC’s request, SBC-SWBT and SBC-AMERITECH shall perform hosting responsibilities for the provision of billable message data and/or access usage data received from CLEC for distribution to the appropriate billing and/or processing location or for delivery to CLEC of such data via SBC-SWBT’s and SBC-AMERITECH’s internal network or the nationwide CMDS network pursuant to the applicable Appendix HOST, which is/are attached hereto and incorporated herein by reference.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

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