Critical Support Personnel definition

Critical Support Personnel means those individuals identified as Critical Support Personnel in Schedule L as critical to the ongoing success of Amdocs’ delivery of the Services to AT&T and the Eligible Recipients.
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Critical Support Personnel has the meaning set forth in Section 2.8(g). “Customer Information” means information concerning a customer of National Grid or any of its Affiliates including, such customer’s name, address, email address, account number, billing information, load information, and usage information.
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Critical Support Personnel means those Insurdata Personnel identified in SCHEDULE A as critical to the ongoing success of Insurdata's delivery of information technology services to UICI and the Eligible Recipients.
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Examples of Critical Support Personnel in a sentence

  • Amdocs will implement and maintain a retention strategy designed to retain Designated Amdocs Personnel and Critical Support Personnel on the AT&T account including [**].

  • In the event of the voluntary resignation, involuntary termination for cause, illness, disability or death of one of its Critical Support Personnel during the specified period, Provider shall (i) give Xxxxxxxx as much notice as reasonably possible of such development, and (ii) expeditiously identify and obtain Xxxxxxxx'x approval of a suitable replacement.

  • Supplier shall not transfer, reassign or remove any of the Critical Support Personnel (except as a result of voluntary resignation, involuntary termination for poor Service related performance, or as necessary for Supplier to comply with this Agreement, or other demonstrable good cause, illness, disability, or death) during the specified period without Triad’s prior approval, which Triad may withhold in its sole discretion.

  • For periods up to six (6) months commencing on the as agreed to by the parties, IBM shall not transfer, reassign or remove any of the Critical Support Personnel (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death) without ACE’s prior approval, which ACE may not unreasonably withhold.

  • Supplier shall cause each of the Critical Support Personnel to devote full time and effort to the provision of Services under this Agreement during the [**] month period immediately following his or her Employment Effective Date.

  • Provider shall implement various retention strategies to retain Key Provider Personnel and Critical Support Personnel, including but not limited to, granting stock options, awards, salary increases, recognition events and other retention and incentive programs on terms at least equal to those offered to similarly situated Provider employees.

  • Provider shall implement and maintain a retention strategy designed to retain Key Provider Personnel and Critical Support Personnel on the Xxxxxxxx account for the prescribed period.

  • Insurdata shall not transfer, reassign or remove any of the Critical Support Personnel (except as a result of voluntary resignation, involuntary termination for cause, illness, disability or death) without UICI's prior approval, which UICI may not unreasonably withhold.

  • Provider shall not transfer, reassign or remove any of the Critical Support Personnel (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death) during the specified period without Xxxxxxxx'x prior approval, which Xxxxxxxx may withhold in its sole discretion.

  • This Schedule lists the Key Supplier Personnel and positions and Critical Support Personnel in accordance with the Agreement.


More Definitions of Critical Support Personnel

Critical Support Personnel means those ACE Personnel identified in Schedule C as critical to the ongoing success of IBM’s delivery of information technology services to ACE and the Eligible Recipients, which ACE Personnel will become IBM Personnel in connection with this Agreement.
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Critical Support Personnel means those individuals identified in Schedule M.4 as critical to the ongoing success of Supplier’s delivery of the Services to Triad and the Eligible Recipients.
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Critical Support Personnel means those individuals identified in SCHEDULE C as critical to the ongoing success of Provider's delivery of information technology services to Xxxxxxxx and the Eligible Recipients.
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Critical Support Personnel are those Transitioned Employees identified in SCHEDULE C as critical to the ongoing success of Amdocs' delivery of Services to SBC and the Current Eligible Recipients.
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Critical Support Personnel means those TakCo Personnel identified in Schedule A as critical to the ongoing success of TakCo’s delivery of the remote resources to Healthaxis.
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Related to Critical Support Personnel

  • Support Personnel means the staffs that support the Key Personnel.

  • Specified Personnel means the personnel specified in the Contract to provide the Services.

  • Operationally critical support ’ means supplies or services designated by the Government as critical for airlift, sealift, intermodal transportation services, or logistical support that is essential to the mobilization, deployment, or sustainment of the Armed Forces in a contingency operation.

  • Provider Personnel means all persons employed or engaged by the Provider together with the Provider’s servants, agents, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, Provider’s and Sub-Contractors) used in the performance of its obligations under this Agreement;

  • Medical support means providing health care coverage for a joint child by carrying health care coverage for the joint child or by contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured medical expenses of the joint child.

  • Service Provider Personnel means and refers to Service Provider employees or subcontractors hired and maintained to perform Services hereunder.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Key Management Personnel means persons having authority and responsibility for planning, directing and controlling the activities of the Company, directly or indirectly, including any Director (whether executive or otherwise) of the Company;

  • Supplier Personnel means Supplier’s employees, consultants, agents, independent contractors and Subcontractors.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Medical personnel means those persons assigned, by a Party to the conflict, exclusively to the medical purposes enumerated under sub-paragraph (e) or to the administration of medical units or to the operation or administration of medical transports. Such assignments may be either permanent or temporary. The term includes:

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Critical Path means those Trade Contractor Work activities identified on the Construction Schedule which, if delayed, will cause a corresponding Delay in the Substantial Completion Date.

  • HSP’s Personnel and Volunteers means the Controlling Shareholders (if any), directors, officers, employees, agents, volunteers and other representatives of the HSP. In addition to the foregoing, HSP’s Personnel and Volunteers shall include the contractors and subcontractors and their respective shareholders, directors, officers, employees, agents, volunteers or other representatives;

  • Educational personnel means persons who must meet requirements pursuant to state law as a condition of employment in educational programs.

  • School personnel means professional employee or professional’s delegate of the school district who provides health, educational, social, psychological, law enforcement, or child care services.

  • Personnel means persons hired by the Service Provider or by any Subcontractor as employees and assigned to the performance of the Services or any part there of;

  • Critical group means the group of individuals reasonably expected to receive the greatest exposure to residual radioactivity for any applicable set of circumstances.

  • Key Personnel means those persons named in the Specification as being key personnel.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Emergency medical services personnel means that term as defined in section 20904 of the public health code, 1978 PA 368, MCL 333.20904.

  • Senior Management Personnel means personnel of the company who are members of its core management team excluding Board of Directors. Normally, this would comprise all members of management one level below the executive directors, including all functional heads.

  • Critical access hospital or “CAH” means a hospital licensed as a critical access hospital by the department of inspections and appeals pursuant to rule 481—51.52(135B).

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Qualified personnel means personnel who meet the statutory or regulatory qualifications for each respective profession currently applicable in this state.

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.