Customer Service Request ( definition

Customer Service Request (. CSR")" has the meaning ascribed thereto in subsection 2.26.2.
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Customer Service Request ( or “CSR” means a request for assistance issued by LifeWatch Support Organization to Seller. “End-of-Life” or “EOL” means the point when Seller decides to discontinue a Product and its maintenance will remain for five (5) years whatever earliest.
Sample 1
Customer Service Request (. CSR")" has the meaning ascribed thereto -------------------------------- in subsection 2.26.2. "Defects and Deficiencies," "Defects or Deficiencies" or "Defective" ------------------------------------------------------------------ means any one or a combination of the following items or other items of a substantially similar nature: (a) when used with respect to the performance of labor or service items of Work (including any work by any Subcontractor), such items that are not provided in a workmanlike manner and in accordance with the standards and/or Specifications set forth herein; (b) when used with respect to structures, materials, Equipment and Software items of Work (including any Work by any Subcontractor), such items that are not (i) new and of good quality and free from improper workmanship and defects in accordance with the standards and/or Specifications set forth herein or established hereunder and standards of good procurement, manufacturing and construction standards, or (ii) free from errors and omissions in design or engineering services in light of such standards; or (c) in general, (i) Work (including any Work by any Subcontractor) that does not conform to the Specifications and/or requirements of this Contract, or (ii) any design, engineering, start-up activities, materials, Equipment, Software, tools, supplies, Installation or Training that (1) does not conform to the standards and/or Specifications set forth herein or established hereunder, (2) has improper or inferior workmanship, (3) would materially and adversely affect the ability of the System and/or any PCS System and/or any material part thereof to meet the performance criteria specified in Exhibit F on a consistent and reliable basis or (4) would materially and adversely affect the continuous operation of the System and/or any PCS System or any material part thereof in accordance with the standards and/or Specifications set forth herein or established hereunder. Defects and Deficiencies will be deemed to exist when actually discovered or when they should have been apparent to a Person in the Vendor's position after reasonable inspection and testing.
Sample 1

Related to Customer Service Request (

  • Service Request means a request for service such as adds, moves, changes and technical assistance;

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Access Service Request (ASR) is an industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.

  • New Service Request means an Interconnection Request, a Completed Application, or an Upgrade Request.

  • Customer Service Representative (or "CSR") shall mean any person employed with or under contract or subcontract to a Cable Operator to assist, or provide service to, customers, whether by telephone, writing service or installation orders, answering customers' questions in person, receiving and processing payments, or performing any other customer service-related tasks.

  • Local Service Request or "LSR" means the industry standard forms and supporting documentation used for ordering local services.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Local Service Request (LSR) means the form used to input orders to the Local Service Center (LSC) by CLEC, including, but not limited to orders to add, establish, change or disconnect services.

  • Access Service Request (ASR) means the industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Detailed telecommunications billing service means an ancillary service of separately stating information pertaining to individual calls on a customer's billing statement.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Customer/s for the purpose of this Offer shall mean a person who is using ICICI bank Netbanking services or holds a valid ICICI Bank VISA/MASTER Debit card/Prepaid card or holds a valid VISA/MASTER Credit Card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.

  • Payment Initiation Service Provider or “PISP” means an authorised third party provider which provides a service that allows that third party to pass payment instructions to us on your behalf in relation to your Account.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Account Information Service Provider means a payment service provider pursuing business activities as referred to in point (8) of Annex I;

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Passenger Services means, those railway passenger services provided by or on behalf of the Beneficiary pursuant to the permission to use track granted in accordance with the Track Access Agreement;

  • Service Specifications means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement described in this Schedule C; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired in Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies, Program Documentation, and the Data Processing Agreement. The following do not apply to any Oracle Software: the Oracle Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.