Enhanced Support Services definition

Enhanced Support Services means the optional purchase by Customer of 24/7 support subject to the payment of any required additional fees.
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Enhanced Support Services means optional 24/7 Support Services, subject to the payment of any required additional fees; for purposes of Enhanced Support Services, “Business Day” means 24/7.
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Enhanced Support Services has the meaning set forth in the applicable Schedule.‌
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Examples of Enhanced Support Services in a sentence

  • Where Enhanced Support Services are purchased by Customer during an active Subscription Term, fees for such Enhanced Support Services shall be pro-rated for the remainder of such Subscription Term.

  • The fees, Subscription Term and description of the Enhanced Support Services to be provided by Upland shall be detailed on a Sales Order, and upon the parties’ execution of such Sales Order, the Standard Maintenance and Support Terms and Conditions set forth in Exhibit A shall be supplemented accordingly.

  • The fees, Subscription Term and description of the Enhanced Support Services to be provided by Upland shall be detailed on a Sales Order, and upon the parties’ execution of such Sales Order, the Maintenance and Support Terms and Conditions set forth in Exhibit A shall be supplemented accordingly.


More Definitions of Enhanced Support Services

Enhanced Support Services means optional 24/7 Support Services, excluding LogRhythm holidays, subject to the payment of any required additional fees; for purposes of Enhanced Support Services, “Business Day” means 24/7 excluding LogRhythm holidays.
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Enhanced Support Services means the optional purchase by Customer of 24/7 support subject to the payment of any required additional fees. Customer must purchase identical Support Services for all installed Software and/or Appliances within a Designated Center and may not select different Support Services options to cover different installations of Software and/or Appliances within a Designated Center. Enhanced Support Services includes four-­hour onsite response for Hardware issues after trouble shooting.
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Enhanced Support Services means that specific subscription level of support purchased and identified under the applicable Order as either “Premier Service” or “Platinum Service” and subscribed to by Customer under such Order.
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Enhanced Support Services means the Support Services being provided in accordance with the enhanced services level specified in Schedule 2 (SLA);
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Enhanced Support Services means the optional purchase by Customer of 24/7 support on an applicable ordering document.
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Enhanced Support Services means the support services in relation to the Portalis Services to be provided by Portalis to the Customer in addition to the Standard Support Services (if any), as detailed in the Order or otherwise agreed between the parties in writing;
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Related to Enhanced Support Services

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Account Information Service Provider means a payment service provider pursuing business activities as referred to in point (8) of Annex I;