Fix Time definition

Fix Time means maximum amount of time to be taken by the Supplier to provide the fault correction as set out in the relevant Order;
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Fix Time means the interval of time, in days, allowed for Supplier to provide a fix or work-around to a non-compliance MR or Trouble Ticket. FTP means File Transfer Protocol and refers to a standard protocol which supports both connection-less as well as connection-oriented file transfer sessions between remote computers. ISV means Inter-System Verification and refers to tests, conducted by Supplier, which verify that the Platform, Platform Feature(s) and Service Feature(s) developed by Supplier meet the interfaces to Company's network elements, operations support systems and service support systems as specified in Company's Specifications. CONFIDENTIAL MATERIAL OMITTED AND FILED SEPARATELY WITH THE COMMISSION. ASTERISKS DENOTE SUCH OMISSIONS. AT&T Proprietary (Restricted) Solely for Those Persons With a Need to Know. Use Pursuant to Company Instructions. Contract No. LLJ268E Page 8 of 30
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Fix Time means: (a) for four (4) hour service, the time elapsing during the Service Hours between BANCTEC receiving notification from DMLP that a Customer requires Services and the resultant Fix and (b) for next business day service, the time elapsing during the Service Hours between the time the required Spare Part(s) is available for pickup by BANCTEC in the Location and the resultant Fix.
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Examples of Fix Time in a sentence

  • Support & Maintenance Critical Response – 2 Hours Standard Response (VHV) – 2 Hours Standard Response – next Working Day but no later than 24 Hours from fault report Fix Time – 4 Hours First Time Fix – SLA 95% Monday to Friday, 09:00 – 17:00* * or as agreed with Framework Public Bodies.

  • On receipt of an Incident, and unless agreed otherwise with the Customer or End User, the Company undertakes to dispatch a suitably qualified service engineer and any required replacement items to the relevant Site and complete corrective maintenance, allowing the Equipment to resume working, within any Fix Time (as defined herein) for the item of Equipment as set out in the Schedule.

  • Multiple High: Response and Fix Time: RTL will respond to and RTL’s senior engineers will commence efforts to fix Priority 1 problems no later than one (1) hour after Client's report of such problem or RTL’s detection of such problem, whichever is earlier.

  • Multiple or single Medium: Response and Fix Time: RTL will respond to and RTL’s senior engineers will commence efforts to fix Priority 2 problems no later than one (1) hour after Client's report of such problem or RTL’s detection of such problem, whichever is earlier.

  • Multiple or single Low: Response and Fix Time: RTL will respond to Priority 3 problems within four (4) hours after Client's report of such problem or RTL’s detection of such problem, whichever is earlier, during Client's regular business hours (or on the next business day, if the problem is reported outside of Client's regular business hours).

  • Fat Media will respond to and aim to fix all reported issues according to the following resolution times: Fault Level Response Time Fix Time Minor 24 Business Hours 48 Business Hours Major 12 Business Hours 24 Business Hours Critical 4 Actual Hours 12 Actual Hours A Business Hour is defined as an hour falling between 09:00 and 17:00 between Monday to Friday (inclusive), but not including Public Holidays or Bank Holidays.

  • Escalated Escalated to a Director following expiry of the Fix Time.

  • Issue Resolution Table Severity Level Response Time Fix Time and Resolution Feedback to Blue Coat Severity 1 Issue One (1) hour Vendor personnel to work normal and overtime hours as well as ensure that machines are running 24x7 to fix problem Daily Severity 2 Issue Four (4) hour Vendor will work during normal business hours to provide a resolution.

  • Assigned Service Credit .5% 4 Service Incident Management Help Desk ‐ Call Answer EXAMPLE Details of Fix Time in respect of any Severity 4 Service Incident is no greater than 120 minutes.

  • The Principal will not refuse a Temporary Fix if, having regard to the particular circumstances (including the visual appearance Operation and Maintenance of the Young Adults Facility – Schedule 2 Key Performance Indicators of the Temporary Fix), the Temporary Fix and the Permanent Fix Time are reasonable.


More Definitions of Fix Time

Fix Time means the applicable fix times as set out in the Service Description, if any
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Fix Time the applicable fix times as set out in the SLA.
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Fix Time means the time calculated from the time that a fault is reported to the Helpdesk to the time that SolutionLabs supplies a Fix or Work Around to the CLIENT’s satisfaction;
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Related to Fix Time

  • Real-time means the actual time during which a process or event occurs.

  • Central Clock Time or "CCT" means Central Daylight Time when Daylight Savings Time is in effect and Central Standard Time when Daylight Savings Time is not in effect.

  • Scheme Record Time means the time and date specified as such in the Scheme Document, expected to be 6.00 p.m. on the Business Day immediately preceding the Effective Date or such other time as Codemasters and Take-Two may agree;

  • Service Down Time (SDT) means the time period when specified services with specified technical and operational requirements as mentioned in section titled “WARRANTY SUPPORT”” are not available to Gov. of W. Bengal and its user departments and organizations.

  • Near Real Time means that Qwest's OSS electronically receives a transaction from CLEC, automatically processes that transaction, returns the response to that transaction to CLEC in an automatic event driven manner (without manual intervention) via the interface for the OSS function in question. Except for the time it takes to send and receive the transaction between Qwest's and CLEC's OSS application, the processing time for Qwest's representatives should be the same as the processing time for CLEC's representatives. Current benchmarks using TCIF 98-006 averages between two (2) and four (4) seconds for the connection and an average transaction transmittal. The specific agreed metrics for Near Real Time transaction processing will be contained in the Performance Indicator Definitions (PIDs), where applicable. "Network Element" is a facility or equipment used in the provision of Telecommunications Service. It also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for Billing and collection or used in the transmission, routing, or other provision of a Telecommunications Service.

  • Valuation Time means the close of business in the city of the Valuation Agent on the Local Business Day before the Valuation Date or date of calculation, as applicable, provided that the calculations of Value and Exposure will be made as of approximately the same time on the same date.

  • Expiration Time has the meaning set forth in Section 3.

  • Part-time means regularly working less than the number of full time hours set by the Employer as a regular work day for Employees in an Eligible Class of Employees in the Policy.

  • Disclosure Time means, (i) if this Agreement is signed on a day that is not a Trading Day or after 9:00 a.m. (New York City time) and before midnight (New York City time) on any Trading Day, 9:01 a.m. (New York City time) on the Trading Day immediately following the date hereof, unless otherwise instructed as to an earlier time by the Placement Agent, and (ii) if this Agreement is signed between midnight (New York City time) and 9:00 a.m. (New York City time) on any Trading Day, no later than 9:01 a.m. (New York City time) on the date hereof, unless otherwise instructed as to an earlier time by the Placement Agent.

  • Notification Time means 11:00 a.m., New York time, on a Local Business Day.