Implementation Plan means the schedule included in the Statement of Work setting forth the sequence of events for the performance of Services under the Statement of Work, including the Milestones and Milestone Dates.
Implementation Services means the supply, configuration and programming of Customer Equipment and/or Services and training where set out in an Order.
Project Implementation Unit or “PIU” means a Project Implementation Unit referred to in paragraph 2 (a) of Schedule 1 to the Project Agreement;
Procurement Plan means the Recipient’s procurement plan for the Project, dated April 2, 2010, and referred to in paragraph 1.16 of the Procurement Guidelines and paragraph 1.24 of the Consultant Guidelines, as the same shall be updated from time to time in accordance with the provisions of said paragraphs.
Implementation Date means the date, occurring after the Approval Date, on which the Merger is implemented by the Merging Parties;
Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;
Transition Plan means a transition plan, acceptable to the LHIN that indicates how the needs of the HSP’s clients will be met following the termination of this Agreement and how the transition of the clients to new service providers will be effected in a timely manner; and