Total Outage Hours definition

Total Outage Hours means the total number of Monthly Scheduled Hours during which the Logical Partition was unavailable for your use. Unavailable time is calculated by summing the IBM problem records for the Logical Partition for the month. Both your personnel and IBM operational personnel initiate problem records.

Examples of Total Outage Hours in a sentence

  • Uptime (%)Penalty(%) of total monthly payment on production of invoice>=99 Uptime: The percentage uptime shall be calculated on monthly basis as follows: Availability % = (Total no of Hours in month – Total Outage Hours in month)/(Total No of Hours in month) X 100 In case uptime falls below the guaranteed level, the Bank will impose an additional penalty of 1% of the contract value for each percent below the guaranteed level, subject to the ceiling of 10% annually.

  • The percentage uptime shall be calculated on monthly basis as follows: Availability = (Total no of Hours in month – Total Outage Hours in month) x 100% (Total No of Hours in month)In case uptime falls below the guaranteed level, the Bank will impose a penalty of 0.5% of the contract value for each percent below the guaranteed level, subject to the ceiling of 5% annually.

  • Uptime: The percentage uptime shall be calculated on monthly basis as follows: Availability = (Total No. of hours in a month – Total Outage Hours in Month) x 100 (Total No. of Hours in a Month)In case if monthly uptime falls below the guaranteed level, MCGM will be imposed a penalty as per below mentioned slab of that particular equipment value and same will be deducted from any bill payable to the vendor during the contract / warranty period.

  • The metrics for Safety, Total Outage Hours per Member and Adherence to Maintenance Plan are the same.

  • Subject to the above, surplus that has been transferred to the shareholders fund is unencumbered.

  • The Availability between any two-backbone routers across Sify’s network, (excluding unavailability due to scheduled maintenance) will be defined as- Availability (in %) = (Total no of Hours in a Quarter – Total Outage Hours in a Quarter) x 100% (Total No of Hours in a billing quarter) Sify SLA terms for Availability are defined in Annexure 2 - Section 1a.

  • The percentage uptime shall be calculated on monthly basis as follows: Availability = (Total no of Hours in month - Total Outage Hours in month) x 100% (Total No of Hours in month)In case uptime falls below the guaranteed level, the Bank will impose a penalty of 0.5% of the contract value for each percent below the guaranteed level, subject to the ceiling of 5% annually.

Related to Total Outage Hours

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • Forced Outage means any unplanned reduction or suspension of the electrical output from the Project or unavailability of the Project in whole or in part from a Unit in response to a mechanical, electrical, or hydraulic control system trip or operator-initiated trip in response to an alarm or equipment malfunction and any other unavailability of a Unit for operation, in whole or in part, for maintenance or repair that is not a Planned Outage and not the result of Force Majeure.

  • Core Hours means the period beginning at 8am and ending at 6.30pm on any day from Monday to Friday except Good Friday, Christmas Day or bank holidays;

  • Outage has the meaning set forth in the CAISO Tariff.

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Load means energy consumed by Customers together with allocated losses and unaccounted for energy;

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • On-Peak Hours means Hour Ending (“HE”) 0800 through HE 2300 EPT, Monday through Friday, excluding Saturday, Sunday and PJM holidays.

  • Demarcation Point The Demarcation Point shall have the meaning set forth in 47 Digital Subscriber Line Access Multiplexer (DSLAM): Equipment that links End User xDSL connections to a single packet switch, typically ATM or IP. Direct Trunked Transport (DTT): A DS1 or DS3 interoffice facility that connects the CenturyLink Serving Wire Center of the CLEC’s Local Interconnection Entrance Facility or Collocation to the terminating CenturyLink Tandem or End Office used exclusively for the transmission and routing of Telephone Exchange Service and Exchange Access.

  • System Availability for each System is calculated as follows: