Advancing and Responding to Grievances Sample Clauses

Advancing and Responding to Grievances. 20.3.1 The parties shall be required to provide full disclosure at each step of the procedure of all information available regarding the grievance. 20.3.2 Step 1 Failing resolution of the problem through dialogue at the local level, the grievance shall be submitted in writing to the designated supervisory official, who shall render a decision in writing within seven
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Advancing and Responding to Grievances. Every effort should be made to resolve problems through dialogue at the local level prior to going to grievance. The parties agree to ensure full explanation of issues during initial discussions at the local level. The parties shall be required to provide full disclosure at each step of the procedure of all information available regarding the grievance. A) Step 1 – Failing resolution of the problem through dialogue at the local level, the grievance shall be submitted in writing to the designated supervisory official, who shall render a decision in writing within seven (7) calendar days of receipt. A copy of the grievance shall be submitted concurrently to the Commission and Union. B) Step 2 - If settlement cannot be reached at Step 1, the Union within fourteen (14) calendar days of receiving the decision may take the grievance up with the Permanent Head. The parties will approach each grievance or group of grievances from the point of view of: 1. attempting to ascertain the facts and negotiate a resolution; 2. failing resolution by negotiation, agreeing to a joint statement of facts; and 3. based on the joint statement of facts, recommend the appropriate course of action to resolve the matter. If settlement cannot be reached at Step 2, the Permanent Head shall render his decision in writing within fourteen (14) calendar days of receipt of the grievance from the Union unless mutually agreed otherwise. C) Step 3 - If a settlement cannot be reached at Step 2, the Union, within seven (7) calendar days after receiving the decision, may apply for Arbitration. D) Individual grievances (where the settlement sought applies to an individual employee and sets no precedent) shall be dealt with in accordance with the Grievance Mediation provisions unless the parties agree otherwise. E) Prior to advancing to arbitration, the parties may agree to access alternate dispute resolution mechanisms Further information on dispute resolution options is contained in Letter of Understanding 98-2 and Letter of Understanding 00-12.
Advancing and Responding to Grievances. The parties shall be required to provide full disclosure at each step of the procedure of all information available regarding the grievance.

Related to Advancing and Responding to Grievances

  • Client Responsibilities You are responsible for (a) assessing each participants’ suitability for the Training, (b) enrollment in the appropriate course(s) and (c) your participants’ attendance at scheduled courses.

  • PROFESSIONAL RESPONSIBILITY (APPLIES TO RNS ONLY 19.01 The parties agree that resident care is enhanced if concerns relating to professional practice and workload are resolved in a timely and effective manner, as set out below; In the event that the Home assigns a number of residents or a workload to an individual employee or group of employees, such that she or they have cause to believe that she or they are being asked to perform more work than is consistent with proper resident care, she or they shall: i) At the time the workload issue occurs, discuss the issue within the Home to develop strategies to meet resident care needs using current resources. If necessary, using established lines of communication, seek immediate assistance from an individual(s) identified by the Home who has responsibility for timely resolution of workload issues. ii) Failing resolution at the time of occurrence of the workload issue, complain in writing to the Union-Management Committee within twenty (20) calendar days of the alleged improper assignment. The chairperson of the Union-Management Committee shall convene a meeting of the Union-Management Committee within twenty (20) calendar days of the filing of the complaint. The Union-Management Committee shall hear and attempt to resolve the complaint to the satisfaction of both parties. The Employer will provide a written response to the Union, with a copy to the ONA representation within ten (10) calendar days. iii) Prior to the complaint being forwarded to the Independent Assessment Committee, the Union may forward a written report outlining the complaint and recommendations to the Director of Resident Care and/or the Administrator. iv) At any time during this process, the parties may agree to the use of a mediator to assist in the resolution of the Professional Practice issues. v) Any settlement arrived at under 19.01 (a) i) – iii) shall be signed by the parties. vi) Failing resolution of the complaint within twenty (20) calendar days of the meeting of the Union-Management Committee, the complaint shall be forwarded to an independent Assessment Committee composed of three (3) registered nurses; one chosen by the Ontario Nurses' Association, one chosen by the Home and one chosen from a panel of independent registered nurses who are well respected within the profession. The member of the Committee chosen from the panel of independent registered nurses shall act as Chairperson. vii) The Independent Assessment Committee shall set a date to conduct a hearing into the complaint, within twenty (20) calendar days of its appointment, and shall be empowered to investigate as is necessary to properly assess the merits of the complaint. The Independent Assessment Committee shall report its findings, in writing, to the parties within twenty (20) calendar days following completion of its hearing. (b) i) The list of Independent Assessment Committee Chairpersons is attached as Appendix “B”. The members of the panel shall sit in rotation as agreed by the parties. If a panel member is unable to sit within the time limit stipulated, the panel member next scheduled to sit will be appointed by the parties.

  • Technical Objections to Grievances It is the intent of both Parties of this Agreement that no grievance shall be defeated merely because of a technical error, other than time limitations in processing the grievance through the grievance procedure. To this end, an arbitration board shall have the power to allow all necessary amendments to the grievance and the power to waive formal procedural irregularities in the processing of a grievance, in order to determine the real matter in dispute and to render a decision according to equitable principles and the justice of the case.

  • Certain Duties and Responsibilities The duties and responsibilities of the Trustee shall be as provided by the Trust Indenture Act. Notwithstanding the foregoing, no provision of this Indenture shall require the Trustee to expend or risk its own funds or otherwise incur any financial liability in the performance of any of its duties hereunder, or in the exercise of any of its rights or powers, if it shall have reasonable grounds for believing that repayment of such funds or adequate indemnity against such risk or liability is not reasonably assured to it. Whether or not therein expressly so provided, every provision of this Indenture relating to the conduct or affecting the liability of or affording protection to the Trustee shall be subject to the provisions of this Section.

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